HEALTH UNIT COORDINATOR - ED

Sparrow•Lansing, MI

4d•Onsite

About The Position

General Purpose of Job: Under the supervision of the Charge RN, the Health Unit Coordinator assist in the maintenance of order for daily operations of the nursing unit. Health Unit Coordinators welcome and greet patients, visitors, physicians and other Caregivers that enter the department.

Requirements

BCLS - preferred
6 months of office experience within the last 5 years
High school diploma or GED
Demonstrated knowledge of computer applications, software and keyboard functions.
Clerical skills necessary to perform data entry, prepare reports, and tabulate routine data.
Interpersonal skills for effective communication.
Knowledge of basic medical terminology, health insurance, policies, or procedures.
Ability to view a computer monitor for prolonged periods.
Work requires the ability to move throughout the nursing units.
Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities.
Work entails coming in contact with patient specimens during transport

Nice To Haves

Previous Unit Coordinator, secretarial, patient billing or admitting experience in healthcare setting - preferred

Responsibilities

Greets customers and offers assistance using AIDET.
Answers incoming telephone calls promptly and courteously, states greeting, name, unit and offer of assistance. Takes messages and delivers to appropriate Caregiver in a timely manner.
Maintains the patient's medical chart by insuring all forms are properly labeled and incorporates them into the chart in a timely, organized and accurate manner. Confirms each patient chart contains a signed consent for treatment.Completes and documents physican ordered consults timely and accurately.
Schedules ordered procedures, tests and associated preps, in accordance with established policies and procedures.
Maintains the departmental records of admission, discharges, files, reports, schedules, etc.
Maintains the Pyxis patient label book.
Answers and screens patient call lights and forwards request to appropriate Caregiver, as delegated.
Creates/updates and distributes the RN assignment/phone list each shift.
Updates RN assignment board each shift.
Maintains unit copy/fax machines and printers with paper and toner.
Orders and maintains PAR levels of unit supplies and forms
Retrieves unit mail from the mail room daily, distributing the mail to Caregivers and Leadership as appropriate.
Communicates significant information regarding patient to appropriate health care team.
Identifies and trouble shoots technology failures and handles computer down time. Checks EPIC downtime PC daily. Completes daily checklist accordingly.
Transports patient specimens to laboratory as delegated.
Actively participates as a team member of assigned unit. Constructively addresses patient and team issues to insure quality patient care and a collaborative work environment.
Indepently offers assistance to patient care team or other staff.
Demonstrates adaptability to change and flexibility in accepting various assignments.
Maintains a clean and orderly nurses station, personal work areas and storage area. Maintains and utilizes pneumatic tube station for clerical and clinical functions.
Remains on duty until relieved by next replacement or released by Charge RN.
Reports off to oncoming shift or Charge RN, verbally and or in written format.
Communicates breaks and absences from desk with Charge RN.
Acts as preceptor for new Caregivers as assigned.
Maintains hospital standards by participating in mandatory in-services and requirements.
Accepts assignments, as delegated by Manager, Unit Leadership or Charge RN.
Support unit lockdown by maintaining security code lists, answering phone and verfying entry to unit via camera and confirmed access code.
Maintaining delivery logs and Nursery logs.
Maintaining HUGS system – tags, alarms, patient administration (registering, discharging).
Scanning pre-natal records into chart.
Faxing d/c summary reports.
Turnover room in OB Triage – stripping bed, cleaning and restocking carts.
Cleaning vaginal probe in OB Triage.
Registering and escorting patients to room, provide initial instructions.
Admit/Transfer patients in EPIC and Watchchild.
Contact physician’s for emergent delivery/C-section as needed.
Calling codes: cardiac, respiratory, emergent delivery, Cesarean section, code pink.
Contact the OB Response Team as needed.
Assisting with OR scheduling
Maintain visitor log.
Enter immunizations into MICR
Notify team of new admission
Maintain HUGS system - tags, alarms, patient administration (registering, discharging)
Support sheduling of speicility treatments and consulitations
Work with birth records department on infant registrations
Enter immunization into MICR
Maintain HUGS system-tags, alarms, patient administration (registering, discharging)
Perform newborn hearing screens, as delegated.
Assist with circumcisions, as delegated
Maintains a clean and orderly nursing unit, empties trash and cleans equpiment, provides all cleaning support to equipment and unit