Health Unit Coordinator - ED HUC/NAC
About The Position
Lourdes Medical Center is a 35-bed hospital located in Pasco, WA, and is part of Lifepoint Health , a diversified healthcare delivery network committed to making communities healthier ® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters Your experience matters: Lourdes Medical Center At Lourdes Medical Center, we are committed to empowering and supporting a diverse and determined workforce that can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those in our facilities who interface with and provide care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Qualifications and requirements: A Health Unit Coordinator is an administrative professional responsible for managing the flow of information and clerical tasks within a busy department, ensuring efficient operations and effective communication among the medical team, patients, and families. Key responsibilities include coordinating patient admissions, transfers, and discharges, maintaining and organizing medical records and electronic health records (EHRs) , managing unit supplies and equipment, and serving as a central point of communication by answering phones, relaying messages, and scheduling diagnostic tests. This role requires strong organizational, multitasking, critical-thinking, and customer service skills, along with familiarity with medical terminology.
Requirements
- High School diploma preferred.
- Current American Heart Association BLS certificate or obtained within 90 days after hire date
- Must be able to work in a stressful environment and take appropriate action.
Responsibilities
- Patient Flow & Record Keeping: Coordinate and document patient admissions, transfers, and discharges. Assemble, organize, and maintain patient medical charts and electronic health records (EHRs). Record and relay information between patients, families, and the medical team.
- Communication Hub: Answer and screen incoming telephone calls and take messages. Relay physician orders, test results, and patient status updates to appropriate staff. Act as a go-between for the medical staff, patients, and their families, answering administrative questions.
- Unit Management: Manage and reorder medical supplies and equipment for the unit. Schedule diagnostic tests, procedures, and appointments for patients. Assist with preparing insurance forms and other administrative documents.
- Support for Staff: Provide clerical and administrative support to nurses and other medical professionals. Ensure unit operations run smoothly by managing data and maintaining a clean, orderly work environment.
Benefits
- Shift differential
- Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts
- Competitive paid time off and extended illness bank package for full-time employees
- Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
- Tuition reimbursement, loan assistance, and 401(k) matching
- Employee assistance program, including mental, physical, and financial wellness
- Professional development and growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
