Health Technician (Audiology)

Department of Veterans Affairs•Viera, FL

41d•Onsite

About The Position

The Health Technician - Audiology (HTA) FLOAT position is located in the Audiology and Speech Pathology Service at the Viera VA Clinic. The incumbent is assigned to a primary duty station but will routinely cover at other sites in accordance with facility policy. The health technician supports the function of clinical programs in Audiology. The incumbent is a staff health technician (Audiology float) under the supervision of a GS-12 audiologist or above. Support functions of the Health Technician (HT) include both direct patient care and administrative duties. Direct patient care duties may include, but are not limited to the following: Greeting and escorting patients; Triaging patients to an audiologist based on complexity of the procedures being completed; Patient set up for procedures (e.g., vestibular, neurodiagnostic procedures); Patient instruction and counseling on hearing loss, hearing protection, or hearing aids either on an individual basis or in a group setting; Conducting hearing Puretone air-conduction testing without interpretation for the purpose of hearing conservation and for established patients in regular VA clinic; Immittance screening without interpretation; Non-diagnostic otoscopy; Taking earmold impressions; Hearing aid troubleshooting and repair; Providing basic hearing aid information for patients and caregivers; Performing listening checks on hearing aids; Electroacoustic analysis of devices; Pairing hearing aids and accessories via Bluetooth technology; Programming previously stored settings into hearing aids; completing adjustments to hearing aid settings as outlined specifically in the audiologist's plan of care, Activating remote controls; and Training of employees and patients on personal hearing protection devices. Conducting drop off/ Repair follow up VA Virtual Care appointments; Administrative duties may include, but are not limited to the following: Managing office supplies; Tracking loaner stock hearing aid inventory; Electronic ordering, verifying orders upon arrival to ensure components are present and working correctly; Scheduling appointments; Packaging and mailing hearing aids and accessories; Processing ROES transactions (e.g. certifying and issuing hearing aids, entering orders and repairs); Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions; Assisting patients, visitors, and others requesting information; Management of infection control, patient safety, and clinical supplies for the audiology clinic; Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic; Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies. Perform ancillary work assignments, including other administrative collateral duties as assigned in support of the service. The incumbent will support the Mission, Vision, Values, and Goals of the Medical Center and actively participate in Performance Improvement activities

Responsibilities

Greeting and escorting patients
Triaging patients to an audiologist based on complexity of the procedures being completed
Patient set up for procedures (e.g., vestibular, neurodiagnostic procedures)
Patient instruction and counseling on hearing loss, hearing protection, or hearing aids either on an individual basis or in a group setting
Conducting hearing Puretone air-conduction testing without interpretation for the purpose of hearing conservation and for established patients in regular VA clinic
Immittance screening without interpretation
Non-diagnostic otoscopy
Taking earmold impressions
Hearing aid troubleshooting and repair
Providing basic hearing aid information for patients and caregivers
Performing listening checks on hearing aids
Electroacoustic analysis of devices
Pairing hearing aids and accessories via Bluetooth technology
Programming previously stored settings into hearing aids; completing adjustments to hearing aid settings as outlined specifically in the audiologist's plan of care
Activating remote controls
Training of employees and patients on personal hearing protection devices
Conducting drop off/ Repair follow up VA Virtual Care appointments
Managing office supplies
Tracking loaner stock hearing aid inventory
Electronic ordering, verifying orders upon arrival to ensure components are present and working correctly
Scheduling appointments
Packaging and mailing hearing aids and accessories
Processing ROES transactions (e.g. certifying and issuing hearing aids, entering orders and repairs)
Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions
Assisting patients, visitors, and others requesting information
Management of infection control, patient safety, and clinical supplies for the audiology clinic
Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic
Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies
Perform ancillary work assignments, including other administrative collateral duties as assigned in support of the service
The incumbent will support the Mission, Vision, Values, and Goals of the Medical Center and actively participate in Performance Improvement activities

Benefits

Competitive salary and regular salary increases.
37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

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