Health Technician -Audiology

Department of Veterans Affairs•Ogden, UT

41d•Onsite

About The Position

This position is located in the Audiology Service at the VAMC Salt Lake in Salt Lake City, Utah. The duties and responsibilities are carried out in all clinical and other patient care areas involved with the Audiology service. The health technician supports the function of the clinical programs in Audiology. Responsible primarily for the patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by Audiology Licensures. Supports functions include both direct patient care and administrative duties.

Responsibilities

Greets and escorts patients
Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting
Conducts hearing pass/fail screenings without interpretation
Non-diagnostic otoscopy
Cerumen management
Taking earmold impressions
Hearing aid troubleshooting and repair
Provides basic hearing aid information for patients and caregivers
Performs listening checks on hearing aids
Electroacoustic analysis of devices
Pairs hearing aids and accessories via Bluetooth technology
Programming previously stored settings into hearing aids
Activating remote controls
Responsible for ensuring timely and accurate documentation of all interaction in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES
Manages office supplies
Tracks loaner stock hearing aid inventory
Electronic orders, verifying orders upon arrival to ensure components are present and working correctly
Places RTC orders for appointments
Packages and mails hearing aids and accessories
Processes ROES transactions (e.g., certifying and issuing hearing aids, entering orders and repairs)
Responds to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions
Assists patients, visitors, and other requesting information
Management of infection control, patient safety, and clinical supplies for the audiology clinic
Maintenance of lean, disinfected instrumentation, equipment, and work surfaces in the Audiology clinic
Reprocesses reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies
Responsible for planning and carrying out the assignment, resolving most of the conflicts that arise, coordinating the work with other as necessary and interpreting policy on own initiative in terms of established objectives
Responsible for carrying out the assignment under the direct supervision of the Supervising Audiologist. Completed work is reviewed by the supervising Audiologist.