HEALTH SERVICES SUPPORT COORDINATOR
About The Position
Make Fleet Landing the next chapter in your story! Our Story Integrity and passion drive us to be extraordinary. Since our beginnings in 1990, our dynamic and purpose-driven community has become a place where excellence abounds. No one offers a senior living community quite like Fleet Landing. From pristine campus to luxury healthcare environments, to extraordinary dining experiences, our commitment to excellence in hospitality is found in every detail. There's nothing we won't do to support the successful aging of those who live here. Your Opportunity We are seeking a Health Services Support Coordinator[Full-Time] whose primary responsibility is to provide administrative and operational support to the Director of Nursing and Administrator while serving as a key point of contact for Residents and families. This role assists in ensuring smooth day-to-day operations by addressing inquiries, coordinating information, and serving as a backup resource for Central Supply and Nursing scheduling as needed.
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree in healthcare administration, business, or related field preferred
- Prior experience in healthcare admissions, customer service, or reception is strongly preferred
Responsibilities
- Provides direct support to the DON and Administrator, including assisting with communication, documentation, and coordination of daily activities
- Serves as a professional and responsive point of contact for Residents and families, answering questions, resolving concerns, and ensuring timely follow-up
- Collaborates with staff and leadership to facilitate smooth communication between Residents, families, and team members
- Functions as a backup to the master scheduler, supporting staffing coordination, shift coverage, and schedule adjustments
- Provides support to the Health Information Management(HIM) department, including assisting with record maintenance, filing, data entry, and ensuring confidentiality and compliance with HIPPA and facility policies.
Benefits
- generous 401k match
- 90% of medical premium costs employer paid
- uncapped PTO accrual from day 1
- generous scholarship and continuing education opportunities
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
251-500 employees
