HEALTH SERVICES ANALYST D - 64062532

State of Florida • Jacksonville Beach, FL

5d • $40,000 - $44,500

About The Position

Join Team Duval. At DOH-Duval, we work every day to protect, promote, and improve the health of our community. Join a team that values innovation, collaboration, and public service. Our programs are recognized across Florida for their impact and effectiveness, and we are looking for dedicated professionals who want to make a real difference. If you are passionate about creating healthier communities, your future starts here.

This position is a Health Services Analyst D for the Healthy Start program at the Florida Department of Health in Duval County (DOH-Duval). The person in this position reports directly to the Registered Nurse Supervisor. Healthy Start is a home visiting program that provides education and care coordination to pregnant women, families with infants and children under the age of three, and interconception women. The Health Services Analyst D serves as a member of the interdisciplinary Healthy Start team and provides care coordination to high risk maternal and child populations. Responsibilities include providing education for a healthy pregnancy and risk factors, screening, and referral to needed resources, and infant assessment and referral. The Health Services Analyst D performs these duties in the context of a client centered service delivery model and in coordination with other professional team members. This is advanced-level work performing a variety of complex tasks under limited supervision while following Healthy Start Standards and Guidelines. The job requires an extensive knowledge of counseling techniques and social work principles and practices. Incumbents may use skill in developing methods and procedures for special applications or functions.

Public Health Competency Domain 1: Analytical/Assessment Skills
Public Health Competency Domain 2: Policy Development/Program Planning Skills
Public Health Competency Domain 3: Communication Skills
Public Health Competency Domain 4: Cultural Competency Skills
Public Health Competency Domain 5: Community Dimension of Practice Skills

Contacts program participants in home or other community locations (to include the jail, domestic violence shelters). This position is responsible for providing case management/care coordination services via an approved curriculum to pregnant women, infants, and their families who have been determined eligible for participation in Healthy Start. This may include substance using pregnant mothers and their substance exposed newborns (SEN). The highest risk cases are clients with medical, mental health, or developmental delay conditions, as well as jail clients, those experiencing domestic violence, and Department of Children and Families (DCF) involved cases.

Provides program participants with pathway screenings based on Healthy Start Standards and
guidelines, education, information, referrals, and assistance in accessing services. Explores local
resources and meets with alternative service delivery providers to promote access to health care
through community agency collaboration. Establishes relationships with community agencies to
facilitate referrals and ensures the effective coordination of service delivery to clients. Attends client
case staffing as designated to include DCF, Care Team meetings, (ICT calls with managed care
organizations MCO), and other staffing.

Documents all contacts and case involvement with clients and referral agencies in the Well Family
System (WFS) for the purpose of follow-up and continuity of care. Completes Plans of Safe Care for
all SEN cases. Completes administrative records and reports, as required. Completes assessments,
family support plans, progress notes, and referrals in accordance with Healthy Start Standards and
Guidelines and DOH-Duval Protocol. Participates in outreach events promoting the Healthy Start
program, including health fairs during traditional and non-traditional work hours.

Attends staff meetings, in-service trainings, and professional development sessions as required.
Ensures accurate and timely submission of Employee Activity Records (EAR’s), employee leave and
attendance records, travel logs, monthly reports to assigned supervisor.

Maintains a courteous and cooperative working relationship with clients, the community, and other
internal and external customers. Performs other related duties as necessary.

Requirements

• A valid driver’s license.
• Must have 6-months of case management experience working with children and families or have at least 6 months of home visitation experience.
• Healthy Start workers must meet one or more of the following educational requirements and have received all required training (Healthy Start Standards and Guidelines 2019, Ch. 6, Pg.2-3): 1. Minimum of four-year college degree in one of the following areas: a) Social sciences b) A health-related field such as nursing, health education, health planning, or health care administration c) Social work. 2. Associate degree and licensure as a Registered Nurse with three years of public health/maternal-child health experience or licensure as a Licensed Practical Nurse with four years of public health/maternal child health experience. 3. Two years of college with three years of public health/maternal-child health experience.
• Talking to others to effectively convey information
• Actively looking for ways to help people
• Understanding written sentences and paragraphs in work related documents
• Using logic and analysis to identify the strengths and weaknesses of different approaches
• Listening to what other people are saying and asking questions as appropriate
• Identifying the nature of problems
• Communicating effectively with others in writing as indicated by the needs of the audience
• Identifying the nature of problems
• Knowledge of maternal and child health
• Knowledge of the information and techniques needed to diagnose and treat injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures
• Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
• Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
• Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders
• Computer skills in Microsoft Office, Excel, PowerPoint and Similar

Nice To Haves

• Bilingual preferred.

Responsibilities

• Contacts program participants in home or other community locations (to include the jail, domestic violence shelters).
• Provides program participants with pathway screenings based on Healthy Start Standards and guidelines, education, information, referrals, and assistance in accessing services.
• Documents all contacts and case involvement with clients and referral agencies in the Well Family System (WFS) for the purpose of follow-up and continuity of care.
• Attends staff meetings, in-service trainings, and professional development sessions as required.
• Maintains a courteous and cooperative working relationship with clients, the community, and other internal and external customers.

Benefits

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level