Health Program Manager 3

State of Arizona•Phoenix, AZ

40d•Onsite

About The Position

The Arizona Department of Health Services promotes and protects the health of Arizona's children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans. Newborn Screening Bloodspot Follow-Up Supervisor Job Location: Address: 250 N 17th Ave, Phoenix, AZ 85007 This Posting is for Current Internal ADHS Applicants ONLY. Posting Details: Salary: $68,000 Grade: 22 Job Summary: This Posting is for Current Internal ADHS Applicants ONLY. The Newborn Screening Bloodspot Follow-Up Supervisor serves as a Health Program Manager III and is responsible for work of considerable difficulty in planning, implementing, and administering statewide newborn screening follow-up activities. This position plays a critical role in ensuring timely and effective follow-up for abnormal or inconclusive screening results, directly impacting public health outcomes, agency operations, and financial stewardship. As a newborn screening manager, this role is distinguished by its broad scope and complexity, requiring mastery of technical program guidelines, regulatory frameworks, and independent decision-making. The supervisor leads a team of professional follow-up personnel, overseeing daily work, setting performance standards, and ensuring compliance with state and federal mandates.

Requirements

This Posting is for Current Internal ADHS Applicants ONLY.
At least two years of relevant case management or follow-up work experience.
A Bachelor's degree in a health science or health related field is required and may substitute for one year of experience.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

Masters degree preferred.

Responsibilities

Supervises the statewide newborn screening bloodspot follow-up team, ensuring timely communication and coordination with healthcare providers and families.
Provide training, guidance, mentoring and performance evaluations to follow up team.
Develop, edit, and implement standard work protocols to ensure consistency and quality in follow-up procedures.
Monitor staff productivity and program metrics to drive continuous improvement and operational efficiency.
Evaluate program effectiveness and recommend improvements to enhance outcomes (Continuous Quality Improvement).
Provide timely and effective follow-up for abnormal, borderline, unsatisfactory or inconclusive screening results, assisting with difficult and emergency cases as needed.
Conduct regular staff meetings/huddles and one-on-one check-ins to support team development.
Provide assistance to the Newborn Screening Education team as needed.
Other duties as assigned as related to the position.

Benefits

Affordable medical and dental insurance plans
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
10 paid holidays per year
Wellness program and plans
Life insurance
Short/long-term disability insurance
Defined retirement plan
Award winning Infant at Work program
Credit union membership
Transit subsidy
ADHS Student Assistance Pilot Program