Health Information Management Technician II

MedCura HealthStone Mountain, GA
8d

About The Position

This position is responsible for performing functions that support health informat i on management and document management in hybrid environments (e l ectronic and hard copy). Funct i ons include storage, retrieval and delivery of health records; prepping , scanning and quality control; Release of Information and general clerical support to the department.

Requirements

  • High school diploma or equivalent.
  • Experience in medical records and/or in a medical setting.
  • Excellent communication, organizational and customer service.
  • Excellent phone etiquette.
  • Detailed oriented required.

Responsibilities

  • Retrieves records, documents, and process according to procedure and within established time frame.
  • Monitors assigned queues within the electronic medical record.
  • Appropriately, assign and monitor documents within the chart ensuring consistent labeling of documents and on-going training of staff.
  • Answer the telephone in a friendly manner, appropriately transfer calls and handle messages , timely disposition all voicemail messages, serve our patients/customers needs in an efficient profess i onal, courteous manner.
  • established clin i c and departmental policy, state and federal laws.
  • Coordinates record reviews and assist requesters with access to and release of information.
  • Responds to requesters for medical information by performing duties in accordance with established clin i c and departmental policy, state and federal law.
  • Process incoming and outgoing departmental mail on a daily basis to included faxes and any other electronic form of communications.
  • Merge duplicate medical records according to the established procedure .
  • Maintain confidentiality of and security of all patients.
  • Participates in QI activities for the Center.
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