Health Equity Coordinator

Mass General Brigham•Boston, MA

22h•$22 - $31•Onsite

About The Position

The Health Equity Coordinator leads strategic initiatives alongside MGB Neurosurgery leadership aimed at advancing health equity in the department of Neurosurgery at Mass General Brigham (MGB). This role encompasses end-to-end project management, stakeholder collaboration, data entry and analysis, and budget oversight. The coordinator serves as a liaison between clinical teams, leadership, and community partners to address health disparities through inclusive outreach, education, and resource navigation. Key responsibilities include ongoing project development under guidance of Neurosurgery Operations Supervisor, training staff, coordinating community events, managing social risk factor workflows, and staying current on best practices in the health equity space.

Requirements

High School Diploma or GED is required.
Minimum of 1-3 years in a healthcare, community-based organization, or corporate environment is required.

Nice To Haves

Bachelor's degree is preferred.
Background in patient care coordination, public health, resource navigation, or community programing is preferred.

Responsibilities

Project Management & Strategy: Work under guidance of the Neurosurgery Operations Supervisor in defining strategic goals, generating new project and process ideas, and managing the implementation of health equity initiatives
Set and track goals, benchmarks, and metrics
Proactive engagement and collaboration with internal and external stakeholders
Provide regular updates to leadership
Budget oversight
Potential to identify and pursue grant opportunities within project scope
Stay current on health equity trends and best practices
Team collaboration & Oversight: Work collaboratively with interdisciplinary clinical care teams
Serve as primary contact for Office of Chief Medical Officer (OCMO) United Against Racism (UAR) team
Prepare and submit quarterly reports
Train staff across all role groups on UAR processes and workflows
Potential oversight of per diem staff or interns working in the resource navigation space
Administrative Duties: Attend in person and virtual meetings across all MGB campuses as needed
Work productively, efficiently, and harmoniously with all surgeons and multidisciplinary teams.
Report all operational issues to direct supervisor
Supports additional projects in the UAR Health Equity scope as assigned by leadership team
Community Engagement & Education: Organize and lead community health education events on a regular basis
Coordinate volunteer presenters and support staff
Build and maintain relationships with community partners
Partner with marketing for communications and promotions
Resource Navigation: Provide direct resource navigation and care coordination support to patients
Assist patients and care teams with applications, referrals, and follow-ups
Lead social risk factor screening and response efforts
Serve as subject matter expert on community resources
Develop innovative solutions to address patient needs
Responsible for data collection, analysis, and reporting
Serve as department subject matter expert on community resources
1:1 Resource navigation support not limited to: speaking with patients and caregivers over the phone and in person, research and identification of eligible community resources, dissemination of internal resources, application and form assistance, direct communication with community resources on behalf of patients, warm hand-off to community resources, follow-ups with patient and community resource after referral to ensure ongoing support, successful referral and determine outstanding need.