Health Equity Manager

BMC Software • Boston, MA

13d • $83,000 - $120,500

About The Position

The Health Equity Manager will work under the general supervision of the Director of Health Equity (Population Health Incentives team) and will support the OBGYN-related deliverables of the Massachusetts Medicaid Hospital Health Equity Incentive Program (HEIP). The Manager will be responsible for monitoring performance of requirements, managing performance improvement projects, timely submission of deliverables to MassHealth, and supporting the overall culture of health equity at BMCHS. The Health Equity Manager is responsible for working collaboratively with the clinical Co-Directors of the Equity in Pregnancy initiative, clinician, operational and nursing leadership within the OB/GYN department, and the Health Equity Accelerator central team to develop and execute on multiple equity initiatives focused on pregnant patients at Boston Medical Center. This role functions as the end-to-end owner of program planning, execution, monitoring, and sustainability, translating strategic direction into operational reality. Position: Health Equity Manager Department: Health Equity Accelerator Fund Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Lead and manage assigned programs and portfolios with full accountability for scope, timeline, budget, quality, outcomes, and regulatory compliance; translate strategic goals into actionable plans with defined milestones, dependencies, and success metrics. Define and monitor KPIs and outcome measures; drive clinical, SDOH, and patient experience improvements through quality initiatives, staff training, risk mitigation, and continuous process optimization. Partner with clinical teams, vendors, and the Pregnancy, Equity, and Innovation team to evolve program models, propose new clinical and SDOH services, ensure culturally responsive, integrated care delivery. Establish program governance, proactively identify and mitigate risks, manage interdependencies, and build strong collaborative relationships across medical, nursing, administrative, and external partners. Serve as the central communications lead for assigned programs, articulating program goals to partners, funders, and the public, and collaborating with Development and program leadership to identify funding sources, develop proposals and case statements, secure grants, donations, and major gifts to meet program budget needs. Support evaluation of the Equity in Pregnancy intervention portfolio by partnering with research and analytics teams to develop dashboards and reporting, track equity and quality outcomes, and lead regular performance reviews and data-driven problem-solving with stakeholders. Lead administrative operations including staff coordination, data management and analytics collaboration, preparation of quarterly and annual reports for internal and external stakeholders, and oversight of project budgets, projections, and grant disbursements to ensure financial and reporting compliance. Adhere to hospital standards of performance, conduct, safety, infection control, and patient rights; apply organizational behavioral standards in decision-making and perform other duties as required to support the hospital’s mission and quality of care. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Requires a bachelor’s degree (Masters preferred) with an emphasis on business administration, healthcare administration, population health, or public health. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: None required. EXPERIENCE: Minimum of 5 years of progressively responsible program or project management experience, preferably in healthcare, public sector, or complex nonprofit environments. Demonstrated experience independently managing large, complex, cross-functional initiatives. Experience with budget management, grants, or externally funded programs strongly preferred. Or equivalent combination of education and experience. KNOWLEDGE AND SKILLS: Ability to lead collaborative teams for larger projects or groups and across functional areas Ability to communicate effectively with diverse audiences including physicians, nurses, administrators, and other clinical and non-clinical staff members Excellent organizational and project management skills, including ability to multi-task, set priorities, and meet timetables while managing several simultaneous projects Proven ability to manage ambiguity, competing priorities, and complex matrixed stakeholder environments. Strong analytical and problem-solving skills, with comfort using data to drive decisions. Excellent oral and written communication skills; detailed oriented Strong computer skills, including Microsoft Office platform (Word, Excel, Outlook, PowerPoint), Flowcharting/mapping, website updating, social networking and other technologies to support the program’s mission Ability to work in a multi-cultural, diverse, decentralized environment Compensation Range: $83,000.00- $120,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

Requirements

• Requires a bachelor’s degree (Masters preferred) with an emphasis on business administration, healthcare administration, population health, or public health.
• Minimum of 5 years of progressively responsible program or project management experience, preferably in healthcare, public sector, or complex nonprofit environments.
• Demonstrated experience independently managing large, complex, cross-functional initiatives.
• Ability to lead collaborative teams for larger projects or groups and across functional areas
• Ability to communicate effectively with diverse audiences including physicians, nurses, administrators, and other clinical and non-clinical staff members
• Excellent organizational and project management skills, including ability to multi-task, set priorities, and meet timetables while managing several simultaneous projects
• Proven ability to manage ambiguity, competing priorities, and complex matrixed stakeholder environments.
• Strong analytical and problem-solving skills, with comfort using data to drive decisions.
• Excellent oral and written communication skills; detailed oriented
• Strong computer skills, including Microsoft Office platform (Word, Excel, Outlook, PowerPoint), Flowcharting/mapping, website updating, social networking and other technologies to support the program’s mission
• Ability to work in a multi-cultural, diverse, decentralized environment

Nice To Haves

• Experience with budget management, grants, or externally funded programs strongly preferred.
• Masters preferred

Responsibilities

• Lead and manage assigned programs and portfolios with full accountability for scope, timeline, budget, quality, outcomes, and regulatory compliance; translate strategic goals into actionable plans with defined milestones, dependencies, and success metrics.
• Define and monitor KPIs and outcome measures; drive clinical, SDOH, and patient experience improvements through quality initiatives, staff training, risk mitigation, and continuous process optimization.
• Partner with clinical teams, vendors, and the Pregnancy, Equity, and Innovation team to evolve program models, propose new clinical and SDOH services, ensure culturally responsive, integrated care delivery.
• Establish program governance, proactively identify and mitigate risks, manage interdependencies, and build strong collaborative relationships across medical, nursing, administrative, and external partners.
• Serve as the central communications lead for assigned programs, articulating program goals to partners, funders, and the public, and collaborating with Development and program leadership to identify funding sources, develop proposals and case statements, secure grants, donations, and major gifts to meet program budget needs.
• Support evaluation of the Equity in Pregnancy intervention portfolio by partnering with research and analytics teams to develop dashboards and reporting, track equity and quality outcomes, and lead regular performance reviews and data-driven problem-solving with stakeholders.
• Lead administrative operations including staff coordination, data management and analytics collaboration, preparation of quarterly and annual reports for internal and external stakeholders, and oversight of project budgets, projections, and grant disbursements to ensure financial and reporting compliance.
• Adhere to hospital standards of performance, conduct, safety, infection control, and patient rights; apply organizational behavioral standards in decision-making and perform other duties as required to support the hospital’s mission and quality of care.

Benefits

• BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager