Health Clinical Operations Intern (Summer 2026)

TRSAustin, TX
3d$21Onsite

About The Position

With the Health Division, you’ll be joining a passionate team of self-motivated change agents united by our mission: driving to design the delivery of high-quality healthcare for nearly three-quarters of a million active and retired Texas public educators. The healthcare industry is complex and we’re a team of problem-solvers who are up for the challenge. With a focus on innovation and collaboration to catalyze the market, we spend nearly $4 billion annually on healthcare to make a difference in our members’ lives. With a career at TRS, you’ll be empowered through a culture of continuous learning, front-line decision-making, coaching and mentorship to shape the future of our work, while transforming healthcare delivery for 1 in 41 Texans. Internship: This position is a paid, full-time, limited term assignment at our Austin, TX headquarters that offers interns the opportunity to gain substantive hands on experience. Interns enjoy the opportunity to get training and mentoring from experienced professionals in one or more areas. Interns may also be eligible to continue working part-time through the fall and spring semesters, depending on department and agency needs. The Health Clinical Operations Student Intern will help support the clinical and health plan operations. The incumbent will perform entry level project work related to their field of study and assist with health, medical, and pharmaceutical analysis to support clinical impact, assist with review of plan benefits and rate, and support agency operations with a primary focus on gaining practical work experience and business skills for personal development or to satisfy educational requirements. This position will proactively work with the Health Clinical team, Health staff, and agency employees. This position will start on June 4th 2026 and will end on August 7th 2026. Salary will be dependent upon education level: Graduate Student - $21.00/hour

Requirements

  • Currently enrolled as a graduate student (Master or Doctoral) in biology, health sciences, chemistry, or a related program.
  • Currently enrolled in an accredited program leading to licensure or certification as a Nurse Practitioner (NP), Physician Assistant (PA), Pharmacist (PharmD or equivalent), Master of Science in Nursing (MSN), or Doctor of Nursing Practice (DNP)
  • Applicant will be required to submit a copy of official college transcripts.
  • None.

Nice To Haves

  • None.
  • Knowledge of general office practices and procedures.
  • Knowledge of general health insurance terminology and definitions.
  • Knowledge of research and data analysis techniques.
  • Skills in organizing and prioritizing work to manage a high-volume workload in a fast-paced environment and completing work accurately while meeting deadlines.
  • Skills in conducting data searches and evaluations of large amounts of information, performing complex analysis of the data, and preparing concise and accurate reports and written/oral recommendations.
  • Skills in verbal and written communication of complex information that is accurate, timely, and based on sound judgment.
  • Skills in providing quality customer service.
  • Skills in reviewing documentation; properly applying complex laws, regulations, rules, and policies; and making decisions based on sound judgment.
  • Skills in using a personal computer in a Windows and Microsoft Office (Word, Excel) environment, and accurately performing data entry.
  • Ability to establish and maintain harmonious working relationships with co-workers, agency staff, and other external contacts.
  • Ability to work effectively in a professional team environment.

Responsibilities

  • Assists with reviewing business problems with clinical impact.
  • Assists in researching medications such as GLP-1s, inflammatory conditions and similar areas.
  • Assists in reviewing plan benefits and rates to ensure accuracy.
  • Assists with monitoring of health plan deliverables.
  • May review forms, correspondence, reports, and other documents for completeness and acceptability
  • May assist in reviewing and analyzing agency policies, procedures, and forms and recommending changes to improve efficiency and effectiveness.
  • Assists in completing special projects and performs other work as assigned.
  • Performs related work as assigned.
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