Health and Wellness Services Assistant Manager

The Immigrant and Refugee Community Organization•Maywood Park, OR

4h•Hybrid

About The Position

The Health and Wellness Services Assistant Manager will support IRCO’s Community Health and Wellness Sector Manager by taking the lead role in developing and supervising IRCO’s Health and Wellness Services Programs. Programs include traditional health worker focused programming including Community Health Workers, Peer Support Specialists and Doulas, as well as health promotion programs designed for newly arrived refugees and immigrants. The Assistant Manager will be responsible for daily program operations, clinical consultation, and documentation oversight. Using their clinical and health expertise they will assist with program design, verifying or ensuring current staff obtain CHW, PSS and/or Doula certifications, training, and staff support. This role also monitors program performance and service quality, HIPAA compliance, community and network outreach, expense monitoring, contract compliance, and reporting. This position will supervise the Health Coordinator and Wellness Coordinator for implementing program services. This position works closely with the Sector Manager, Division Director, and members of IRCO’s operations units, such as Development, Finance, IT/IS, and HR.

Requirements

English fluency required, bilingual preferred
Minimum three years of experience in program supervision in a nonprofit, governmental, or private sector setting
LCSW or LPC or other clinical licensure in Oregon is required
Have a valid driver’s license, auto insurance, and full use of vehicle during work hours
Must be able to pass extensive Background Check
Bachelor's Degree required; Master’s Degree preferred, course work in a relevant field such as Social Work, Counseling, Marriage and Family Counseling, Psychology, or related field
Minimum of 3 years’ experience in the following areas: Community mental health, public health, program supervision or management, counseling, building community partnerships, and provision of supportive services
Expertise in and experience in providing community based mental and physical health services, billing Medicaid for client services, working with traditional health worker models (including Community Health Workers, Peer Support Specialist and Doulas), providing a person-in-environment lens to resource referral, client service planning, and program delivery
Understanding of Trauma-Informed Care and experience with reflective supervision
Familiarity or experience working with multi-background communities, including, immigrant and refugee communities
Ability to analyze complex situations and solve complex problems
Ability to cultivate and develop respectful and equitable working relationships with stakeholders, colleagues, and community members.
An effective and compassionate communicator, both verbally and in writing, with excellent active listening skills to identify the needs and goals of our participants
Highly organized, self-directed, and with the capacity to multitask and pivot effectively; able to meet multiple and often competing deadlines; strong analytical, problem solving, and decision-making skills
Able to respond to stressful situations balancing individual circumstances with organizational policies and program goals, utilizing excellent judgement
Ability to pass an extensive background check
Occasionally need to travel for program events, meetings or client services at multiple locations.

Nice To Haves

Minimum Bachelor’s Degree, Master’s Degree preferred
Strong analytical, problem-solving skills
Strong skills in community focused, interpersonal, and organizational communication
Communicate effectively in a positive manner verbally, in writing, and by phone

Responsibilities

PROGRAM OPERATION & MANAGEMENT
TEAM MANAGEMENT
STRATEGY, VISION, & REPRESENTATION

Benefits

Many flexible working arrangements and schedule
Amazing opportunity to work with people who come from all over the world
Work that helps your community
3 to 6 weeks of PTO per year
401k match of over 100% on first 5%, immediate vesting
3% match for student loans or college savings
12 Paid Holidays and 1 Floating Holiday
Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
Employer Paid Life, Short term, and Long-term Disability Insurance
Flexible spending account