Bilingual Health Access Auditor (Part-Time/Temporary)
About The Position
The Division of HIV Health (formerly known as The AIDS Activities Coordinating Office) is recruiting a temporary part-time Health Access Auditor to conduct calls in Spanish for the Surveillance Unit and Health Ethics & Access Officer’s translation access audit project and collect qualitative data from the call experience. All audit activities will take place on-site at DHH’s offices. Auditors will work approximately 2-4 days per week. Employment is expected to last from mid-January to September 2026 but may end sooner or later depending on the pace of the auditing process. Auditors are also expected to attend a day-long training prior to job execution. Auditors will report to the Health Ethics & Access Officer. Must be bilingual in Spanish and English
Requirements
- Ability to adhere to detailed project protocols
- Ability to comply with strict protocols for confidentiality
- Strong attention to detail
- Strong oral communication skills
- Patience
- High school diploma or equivalent required
- Must be bilingual in Spanish and English
Nice To Haves
- Customer service experience
- Strong command of accurate medical terminologies in Spanish and English
Responsibilities
- Call different agencies to assess the efficacy of the translation services to provide necessary information to community members.
- Conduct in-depth, standardized surveying of the accuracy and experience of translation services.
- Maintain data integrity (i.e., all data collected accurately represents the authentic experience and information from calling an agency/provider).
- Accurately document phone translation experience and information on the audit forms provided for collection.
- Prepare and maintain calling materials and supplies.
- Assist with ongoing formative surveying/auditing as necessary.
- Participate in required trainings.
- Assist with other related duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
