Head Teller - Bedford (9:30am - 6:15pm)
About The Position
Tellers welcome and greet our members in a professional, courteous manner; accurately process member transactions (deposits, withdrawals, and loan payments); balance cash, merchandise, and transactions; and answer member inquiries according to current FTWCCU policies. In addition to running a teller drawer, the Head Teller - Bedford supervises and assists tellers with complex balancing and other work-related problems. Other duties include filing CTRs, MILs, and SARs as needed, ensuring that all incoming mail payments and deposits are processed in a timely manner, handling member complaints, and balancing the vault and ATMs.
Requirements
- Must have 2-5 years of teller experience in a financial institution
- Candidates should possess excellent organizational skills, attention to detail, problem solving skills, and superior customer service abilities
- Proficiency with basic office functions is also required, including IT Skills (maneuvering around Windows, Office 365 including Outlook and Teams, and other browser-based applications)
Nice To Haves
- Previous supervisory experience is preferred
Responsibilities
- Supervises and assists tellers with complex balancing
- Filing CTRs, MILs, and SARs as needed
- Ensuring that all incoming mail payments and deposits are processed in a timely manner
- Handling member complaints
- Balancing the vault and ATMs
Benefits
- Full benefits package including medical, dental, and vision coverage
- Paid vacation, sick time, and holidays
- A generous 401(k) program
- Employee Assistance Program
- Business casual dress
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
