Head Teller (Kihei Branch)
About The Position
Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven Head Teller to join our Kihei Branch Team. In this role, you will Provides stellar customer service while processing customer transactions and supports bank goals by promoting and referring bank products and services. Assists in the supervision of Branch Tellers and Branch operations. Compensation: The hourly pay range is $21.00 to $24.50/hour , commensurate with experience; plus sales incentives. Work Schedule: Monday - Thursday, 8:00am-4:30pm, Fridays 8:00am -6:30pm (hours may vary)
Requirements
- High school diploma or equivalent required
- One year of experience as an FHB Senior Teller; or Two years' experience as an FHB Teller and cross-trained to perform supervisor duties; or One year experience as a Teller (or equivalent) in another financial institution with two years' supervisory and cashiering experience required
- Knowledge of the financial services industry (e.g., retail, mortgage/loans/deposits, and wholesale banking) preferred
- Must be pleasant and tactful when interacting with customers
- Good oral and interpersonal communication skills
- Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information
- Able to handle confidential matters judiciously
- Must be able to perform basic mathematical calculations and balance cash with the assistance of a calculator
- Possess sales skills to enhance business development opportunities
- Ability to work independently with minimal supervision
- Familiar with standard concepts, procedures, and practices in branch operations
- Demonstrated ability to lead a team
- Ability to work under pressure with multiple deadlines
- Ability to problem solve
- Ability to resolve complex staff and customer issues/transactions
- Exercise good judgement
Nice To Haves
- Knowledge of the financial services industry (e.g., retail, mortgage/loans/deposits, and wholesale banking) preferred
Responsibilities
- Provides stellar customer service while processing customer transactions
- Supports bank goals by promoting and referring bank products and services
- Assists in the supervision of Branch Tellers and Branch operations
Benefits
- We proudly offer a comprehensive benefits program for all employees.
- For more information,⯠Click Here
- We value you! At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Credit Intermediation and Related Activities
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
