Head of Trust

Harvey•San Francisco, CA

42d

About The Position

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. With 700+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is being used for some of the most sensitive legal work in the world. Our customers trust us with highly confidential data, complex workflows, and decisions that carry real legal and business risk. Trust is therefore not just a compliance requirement, but a core business enabler and product differentiator. As the legal AI market becomes more crowded, Harvey’s ability to clearly explain, defend, and differentiate its security posture is critical to winning enterprise customers and sustaining long-term leadership. Harvey is looking for a Head of Trust to own and scale our trust and compliance function as the company grows rapidly and our product continues to evolve for legal and professional services teams. You will develop a keen understanding for our customer’s needs. Together with marketing and sales, you’ll develop and execute a differentiated security narrative that positions Harvey’s strong security posture as a competitive advantage in the legal AI market. And you work cross-functionally to scope, prioritize, and execute new certification initiatives. This role sits at the intersection of security, product, and go-to-market, serving as both the internal authority on compliance and the external face of Harvey’s security posture with customers, prospects, auditors, and internal stakeholders. You’ll lead and expand a growing Trust team while acting as a key escalation point for enterprise deals, audits, and high-stakes security decisions. This role reports to the Head of Security and owns Harvey’s Trust function, including security governance, risk management, and compliance across the company.

Requirements

Deep technical understanding of modern cloud infrastructure, IT, security architecture, and how controls map to fast-changing products.
Strong business judgment and GTM instincts, with experience making pragmatic decisions on contract redlines, risk acceptance, and compliance tradeoffs.
Hands-on expertise with major compliance frameworks (FedRAMP, SOC 2, ISO 27001, IRAP), with the ability to navigate nuances beyond the auditor playbook.
Proven experience leading compliance programs and internal and external audits.
Demonstrated ability to manage complex relationships with customers, auditors, and senior stakeholders, including navigating disagreement and ambiguity.
Experience designing and scaling security or compliance organizations, including hiring, mentoring, and leading teams through periods of rapid change.
Experience operating in a high-growth environment, maintaining compliance while products, teams, and priorities change rapidly.

Responsibilities

Own and lead Harvey’s global trust, risk, and compliance strategy, including FedRAMP, SOC 2, ISO 27001, ISO 27701, ISO 42001, and IRAP.
Serve as the primary security and compliance escalation point for enterprise deals, partnering closely with Account Executives on redlines, customer calls, and security reviews.
Lead internal and external audits end-to-end, ensuring controls remain effective as the product and organization change rapidly.
Partner with executive leadership to define compliance priorities, and long-term trust strategy, including preparing materials and recommendations for leadership review.
Establish and track clear metrics for audit readiness, deal velocity impacted by security reviews, and ongoing control effectiveness.
Build, scale, and lead a high-performing Trust organization, including hiring and managing TPMs and setting operating rhythms in a high-growth environment.
Communicate Harvey’s security architecture, product changes, and risk posture clearly to customers, prospects, auditors, and internal stakeholders.
Develop and execute a differentiated security narrative that positions Harvey’s strong security posture as a competitive advantage in the legal AI market.
Evaluate and guide long-term regulatory and compliance strategy, including the business case, timing, and readiness for additional compliance frameworks.

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