Head of technology and systems
About The Position
We’re hiring a technology leader to run and own a major, cross-functional technology build and integration project while also managing day-to-day technology operations. This role will manage our outsourced IT partner, hire and oversee outside development firms, and serve as the internal owner responsible for driving the program from discovery through rollout. Insurance knowledge is not required, but is preferred. The right person is extremely organized, can juggle many workstreams at once, and is strong at translating business needs into clear execution plans for technical vendors.
Requirements
- Proven experience leading complex software, workflow, or integration projects
- Strong program and project management capabilities
- Excellent communication with executives, department heads, and technical vendors
- Demonstrated ability to juggle many priorities without losing details
- Vendor management experience (preferred: dev firms, implementation partners)
- High ownership mindset and ability to operate in a fast-paced environment
- Organized and decisive with excellent follow-through
- Calm under pressure and capable of managing many moving parts at once
- Strong at translating between business and technical teams
- Comfortable pushing for clarity, setting priorities, and enforcing accountability
Nice To Haves
- Insurance brokerage or financial services experience (helpful, not required)
- Exposure to CRM/workflows, data dashboards, portals, or automation tools
- Experience with SOWs, budgets, or multi-vendor implementations
Responsibilities
- Lead a Major Company-Wide Systems Initiative
- Department Discovery + Requirements Ownership
- Vendor Selection + Management
- Manage Outsourced IT
- Change Management + Adoption
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
