Head of Surveying and Technical Services

Home Group • Durham, NC

6h • Hybrid

About The Position

This is a unique opportunity to shape a brand-new Surveying and Technical Services function at Home Group, focusing on professional surveying expertise to protect customers, manage risk, and invest in homes. The role involves leading a national ‘Surveying House’ to provide expert diagnostics, building pathology for complex repairs, root cause analysis, and robust technical specifications for Repairs & Maintenance works. You will mobilize the service, lead a national team of internal surveyors, manage external partners, and establish clear technical standards to ensure consistency, quality, and confidence.

Requirements

• Extensive experience of managing complex technical surveys, defect diagnostics, and repair specifications. You have managed internal teams, technical consultants and surveying partners.
• A building surveying, construction, engineering or building pathology qualification (MRICS, MCIOB, FRICS or equivalent). Strong understanding of regulations, compliance, construction standards, and legislation.
• Expert knowledge of building diagnostics, defects, complex repairs, building safety, damp and mould. You are also confident using BIM and Digital Surveying tools.
• Excellent leadership skills, able to engage, influence and transform to drive service excellence across a national technical team.
• A full current driving licence, as you’ll work and travel on a national basis and will be provided with a car allowance as part of your remuneration package.
• You’ll need a Basic DBS check (which we pay for).

Responsibilities

• Lead our national technical and surveying service that triage, diagnose and fix complex repairs right first time. You’ll provide expert technical leadership enabling timely and high‑quality decisions.
• Use technical insight to strengthen our understanding of building safety, asset condition, guide investments and repair decisions, ensuring everything we do is evidence-based.
• Reduce repeat failures by improving diagnosis, root‑cause analysis and resolving long-standing repairs.
• Set national surveying standards, clear guidance and specifications that are used across all regions. You’ll build expert technical capability across our teams for the long term.
• Lead, motivate and supercharge strong operational performance across internal national Surveying team as well as procure and manage external Surveying partners.

Benefits

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”). The option to buy 5 more each year
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7%25 and life insurance of 3x basic salary)
• 800+ discounts on shops, holidays, days out, tech and more
• Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees