Head of Maintenance Services

CSL•Kankakee, IL

2d•$136,000 - $171,000

About The Position

The Head of Maintenance is a hands-on operational leader responsible for day-to-day execution and performance of maintenance activities supporting biopharmaceutical manufacturing operations. This role ensures equipment uptime, rapid issue resolution, workforce effectiveness, and strict GMP compliance in a unionized environment. The position is highly visible on the manufacturing floor and plays a critical role in enabling safe, reliable, and uninterrupted production through disciplined maintenance execution and strong labor leadership. Role that this position reports to: Head of Manufacturing Engineering and Maintenance Role/s that report to this position: Maintenance Supervisors Main Responsibilities and Accountabilities: 1. Maintenance Operations & Execution Own day-to-day maintenance execution supporting manufacturing, utilities, laboratories, and facilities in a GMP-regulated environment. Ensure rapid response to equipment failures and operational issues to minimize downtime and production impact. Lead preventive, predictive, and corrective maintenance activities with a strong focus on schedule adherence and backlog control. Partner closely with Manufacturing to prioritize work based on production needs and operational risk. Drive reliability improvements through root cause analysis, effective troubleshooting, and disciplined follow-up actions. Monitor and manage key operational KPIs, including equipment uptime, schedule compliance, backlog, MTTR, and emergency work. 2. Union & Workforce Management Guide and engage a skilled unionized maintenance workforce, focusing on professional development, teamwork, and effective communication to uphold operational efficiency and job satisfaction. Manage labor relations in alignment with collective bargaining agreements (CBAs), company policies, and applicable labor laws. Partner with HR and Labor Relations on grievance resolution, disciplinary actions, workforce planning, and contract negotiations. Foster a culture of safety, accountability, teamwork, and continuous improvement. 3. Planning, Scheduling & Budget Management Ensure effective maintenance planning and scheduling to support manufacturing demand and maximize workforce productivity. Own CMMS execution, including work order quality, timely closeout, and accurate documentation. Control maintenance operating costs by managing overtime, contractors, spare parts usage, and service agreements. Develop and manage the maintenance operating budget, including labor, contracts, spare parts, and capital repairs. Support to maintain critical spare parts availability to support rapid equipment recovery. Optimize spare parts strategy and vendor management to balance cost, risk, and reliability .Support capital projects by ensuring operational readiness, maintainability, and smooth handover to maintenance. 4. GMP Compliance & Quality Ensure maintenance activities comply with FDA, EMA, and other regulatory requirements (cGMP, GAMP, EHS). Own and support maintenance-related deviations, investigations, CAPAs, and change controls. Ensure proper documentation practices, data integrity, and audit readiness at all times. Support regulatory inspections and internal audits as a subject matter expert. 5. Safety & Environmental Stewardship Champion EHS programs, ensuring safe work practices and compliance with OSHA and site safety standards. Lead safety investigations and corrective actions related to maintenance activities. Promote a proactive safety culture within the maintenance organization. 6. Cross-Functional Collaboration Act as a primary maintenance point of contact for Manufacturing Operations and Shift Leaders Participate in daily production meetings, tier boards, and deviation reviews to align maintenance priorities with operational needs. Provide on-the-floor leadership during major equipment issues, shutdowns, and turnarounds. Collaborate with Engineering, Utilities, Quality, and EHS to resolve operational issues quickly and compliantly. Provide technical leadership and decision-making support during complex operational and reliability challenges. 7. Perform other duties as assigned by the supervisor, members of the Global Leadership Team, or other authorized leaders in support of evolving business needs and cross-functional collaboration.

Requirements

Bachelor’s degree in Engineering (Mechanical, Electrical, Chemical, or related discipline) or equivalent technical experience.
7+ years of maintenance and engineering experience within biopharmaceutical, pharmaceutical, or regulated manufacturing environments.
5+ years of people leadership experience, including direct management of supervisors and unionized technicians.
Demonstrated experience working within a union environment and managing CBAs.
Strong background supporting GMP manufacturing operations (aseptic, fill/finish, bulk, fractionation, or utilities preferred).
Experience with reliability engineering, maintenance strategies, and CMMS systems
Deep knowledge of manufacturing equipment, clean utilities, facilities systems, and automation interfaces.
Experience with CMMS platforms (e.g., Maximo, SAP, TrackWise Digital).
Strong understanding of reliability engineering principles and asset management best practices.
Strong shop-floor leadership presence with the ability to make timely operational decisions.
Proven ability to lead union teams through daily execution, performance management, and accountability.
Strong analytical and problem-solving skills.
Excellent communication abilities.
Technical Expertise in Asset Management
Data-Driven Decision Making
Change Leadership & Transformation
Cross-Cultural Collaboration
Commitment to CSL values, ethical behavior, inclusive teamwork, and modeling a positive, respectful culture.

Nice To Haves

Knowledge of Six Sigma/Lean principles is a plus.

Responsibilities

Maintenance Operations & Execution Own day-to-day maintenance execution supporting manufacturing, utilities, laboratories, and facilities in a GMP-regulated environment.
Ensure rapid response to equipment failures and operational issues to minimize downtime and production impact.
Lead preventive, predictive, and corrective maintenance activities with a strong focus on schedule adherence and backlog control.
Partner closely with Manufacturing to prioritize work based on production needs and operational risk.
Drive reliability improvements through root cause analysis, effective troubleshooting, and disciplined follow-up actions.
Monitor and manage key operational KPIs, including equipment uptime, schedule compliance, backlog, MTTR, and emergency work.
Union & Workforce Management Guide and engage a skilled unionized maintenance workforce, focusing on professional development, teamwork, and effective communication to uphold operational efficiency and job satisfaction.
Manage labor relations in alignment with collective bargaining agreements (CBAs), company policies, and applicable labor laws.
Partner with HR and Labor Relations on grievance resolution, disciplinary actions, workforce planning, and contract negotiations.
Foster a culture of safety, accountability, teamwork, and continuous improvement.
Planning, Scheduling & Budget Management Ensure effective maintenance planning and scheduling to support manufacturing demand and maximize workforce productivity.
Own CMMS execution, including work order quality, timely closeout, and accurate documentation.
Control maintenance operating costs by managing overtime, contractors, spare parts usage, and service agreements.
Develop and manage the maintenance operating budget, including labor, contracts, spare parts, and capital repairs.
Support to maintain critical spare parts availability to support rapid equipment recovery.
Optimize spare parts strategy and vendor management to balance cost, risk, and reliability .Support capital projects by ensuring operational readiness, maintainability, and smooth handover to maintenance.
GMP Compliance & Quality Ensure maintenance activities comply with FDA, EMA, and other regulatory requirements (cGMP, GAMP, EHS).
Own and support maintenance-related deviations, investigations, CAPAs, and change controls.
Ensure proper documentation practices, data integrity, and audit readiness at all times.
Support regulatory inspections and internal audits as a subject matter expert.
Safety & Environmental Stewardship Champion EHS programs, ensuring safe work practices and compliance with OSHA and site safety standards.
Lead safety investigations and corrective actions related to maintenance activities.
Promote a proactive safety culture within the maintenance organization.
Cross-Functional Collaboration Act as a primary maintenance point of contact for Manufacturing Operations and Shift Leaders
Participate in daily production meetings, tier boards, and deviation reviews to align maintenance priorities with operational needs.
Provide on-the-floor leadership during major equipment issues, shutdowns, and turnarounds.
Collaborate with Engineering, Utilities, Quality, and EHS to resolve operational issues quickly and compliantly.
Provide technical leadership and decision-making support during complex operational and reliability challenges.
Perform other duties as assigned by the supervisor, members of the Global Leadership Team, or other authorized leaders in support of evolving business needs and cross-functional collaboration.