Head of Strategic Communications Business Partners

HealthEquity

About The Position

The Head of Strategic Communications Business Partners will oversee a team of communications professionals aligned to major enterprise initiatives, providing senior-level communications counsel to leaders and ensuring communications support operational execution, organizational change, and enterprise alignment. This role will also drive continuous improvement in how HealthEquity communicates by strengthening workflows, optimizing existing communications tools, and identifying opportunities to embed emerging technologies, including AI-enabled tools, to improve efficiency, insight generation, and communication effectiveness. Operating at the intersection of strategy, communications, and organizational transformation, this role ensures HealthEquity communicates effectively with teammates, leaders, members, and key stakeholders while reinforcing a consistent and high-quality member experience. This role will coach and develop a high-performing team of communications professionals, fostering a culture of strategic thinking, operational discipline, and continuous improvement.

Requirements

13+ years of experience in corporate communications
Track record of managing teams and driving results in a fast paced environment
Demonstrated success developing measurable communications strategies tied to business outcomes
Proven ability to develop measurable communications strategies tied to business outcomes
Strong background supporting enterprise transformation and major strategic initiatives
Ability to advise and influence teammates at all levels of the organization

Nice To Haves

You combine strategic thinking with operational discipline to deliver communications programs with measurable impact.
You move seamlessly between enterprise vision and tactical execution.
You have strong instincts for audience, timing, narrative, and channel strategy.
You build trust and influence across stakeholders at all levels.
You create communications that drive clarity, alignment, and action.
You bring strong judgment, executive presence, and a bias for execution.

Responsibilities

Lead the Strategic Communications Business Partner Function.
Leading and developing a team of communications professionals aligned to major enterprise priorities
Establishing the operating model for the Strategic Communications Business Partner function
Ensuring enterprise initiatives are translated into clear communications for relevant audiences
Aligning communications efforts across teams to support enterprise priorities and operational execution
Ensuring communications reinforce a consistent and high-quality experience
Developing audience segmentation and channel strategies that improve clarity and reach
Ensuring effective communication cadence across leadership forums and internal channels
Strengthen the effectiveness and impact of communications programs across the enterprise.
Build Communications Systems, Workflows, and Playbooks - Strengthen the operational foundation of the communications function by building repeatable processes and frameworks.
Developing communications playbooks for enterprise initiatives and leadership moments
Strengthening communications workflows and planning processes across teams
Optimizing existing communications tools and platforms to improve efficiency and reach
Identifying opportunities to embed AI-enabled tools and automation that improve communication workflows, insight generation, and operational efficiency
Building frameworks that help leaders communicate strategy and change effectively