Head of Sales & Revenue Expansion

BizeeHouston, TX
22dRemote

About The Position

About Bizee Bizee is building an AI-powered operating system for small businesses. We are transforming from a transaction-led formation company into a subscription-first, platform-powered business that supports entrepreneurs across the full lifecycle of their company, from formation and compliance to operations, growth, and long-term success. Our platform combines automation, intelligence, and human expertise to proactively surface value, guide decision-making, and help small businesses grow with confidence. In this model, sales is not about volume or pressure , it is about showing up at the right moment to create clarity, momentum, and durable value. The Role The Head of Sales & Revenue Expansion is responsible for designing and leading Bizee’s assisted revenue engine, guiding customers from first dollar through expansion and long-term growth. This role owns ARR, expansion revenue, and Net Revenue Retention (NRR) across all sales-assisted motions. You will build a sales organization that works in concert with Bizee’s AI-powered platform, lifecycle automation, and partner ecosystem, engaging where human judgment meaningfully increases confidence, adoption, and lifetime value. This is not a traditional “close-and-move-on” sales role. It is a commercial leadership role focused on building a scalable, durable revenue system that compounds over time.

Requirements

  • 10+ years of progressive sales leadership experience
  • Proven success scaling ARR in subscription or tech-enabled services businesses
  • Experience selling to SMB and commercial customers and/or through professional partners
  • Deep understanding of subscription economics (ARR, LTV, CAC, payback, retention)
  • Strong operational discipline across pipeline management and forecasting
  • Experience partnering closely with Product, Growth, and Operations
  • Hands-on experience with modern sales tooling and AI-enabled platforms
  • Comfort operating in ambiguity and building from first principles
  • Data-driven judgment with decisions anchored in metrics

Responsibilities

  • End-to-end sales strategy, execution, and performance
  • ARR growth across: Sales-assisted ARR across transactional and subscription entry points, Commercial assisted conversion, Professional and partner channels, Expansion and upsell revenue, Assisted conversion across direct, partner-, and affiliate-sourced demand, Subscription mix, expansion revenue, and retention-aligned acquisition
  • Sales playbooks for attach, bundling, and expansion
  • Forecasting rigor, pipeline health, and revenue predictability
  • Design segmentation, routing, and coverage models across Micro-SMB, commercial, and professional partner channels
  • Define sales motions that optimize ARR growth, conversion efficiency, and LTV
  • Partner with Finance and Product on pricing, packaging, and discounting guardrails
  • Establish a clear sales operating cadence (pipeline reviews, forecasting, QBRs)
  • Partner with Product, Platform, Lifecycle, and Data teams to operationalize behavior-driven insights and signals that guide sales engagement.
  • Set goals, incentives, and accountability tied to ARR, expansion, and retention.
  • Ensure sales focuses on high-impact moments, not volume-based outreach.
  • Continuously refine when and how sales engages based on conversion, expansion, and retention outcomes.
  • Translate platform insight into clear sales playbooks, expansion and attach motions, practical talk tracks grounded in customer value.
  • Own pipeline generation, conversion rates, deal velocity, and close performance
  • Increase ARR per customer through expansion, cross-sell, upsell and retention motions
  • Identify friction and leakage across the funnel and remove it cross-functionally
  • Translate frontline insights into product, growth, and lifecycle improvements
  • Deploy AI tools to improve lead scoring, prioritization, and qualification
  • Use AI-assisted coaching, call reviews, and revenue intelligence
  • Improve forecast accuracy and pipeline visibility using AI-enabled insights
  • Ensure the sales org is proficient in AI-assisted workflows and tools
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