Head of Revenue Systems

Redpanda DataAustin, TX
1d$150,000 - $175,000Remote

About The Position

The Head of Revenue Systems owns the strategy, architecture, and execution of the systems that power Redpanda’s go-to-market engine. This leader ensures that Sales, Marketing, Customer Success, Finance, and Partnerships operate on a unified, scalable, and trusted revenue systems foundation. You will be responsible for designing and operating an integrated revenue tech stack that supports self-serve, sales-assisted, and enterprise motions, while enabling accurate forecasting, clean data, and efficient workflows. This role blends technical depth, business acumen, and cross-functional leadership.

Requirements

  • 8+ years of experience in Revenue Operations, Business Systems, or GTM Systems roles within B2B SaaS
  • 3+ years in a senior or leadership role owning revenue systems strategy
  • Deep hands-on experience with CRM platforms (e.g., Salesforce) and modern SaaS revenue stacks
  • Strong understanding of SaaS metrics, subscription billing, and revenue recognition concepts
  • Proven ability to lead complex, cross-functional system initiatives
  • Excellent communication skills with the ability to influence both technical and non-technical stakeholders

Nice To Haves

  • Experience in developer-focused, infrastructure, or open-source companies
  • Familiarity with product-led growth, usage-based pricing, or hybrid monetization models
  • Experience scaling systems from growth-stage to enterprise-scale organizations
  • Comfort working in high-growth, ambiguous environments

Responsibilities

  • Define and own the end-to-end revenue systems strategy aligned with company growth, product-led motions, and enterprise expansion
  • Design scalable system architectures that support multi-product, multi-pricing, and global GTM models
  • Serve as the long-term owner of systems roadmap, balancing speed, scalability, and maintainability
  • Own core revenue systems including (but not limited to): CRM, CPQ, billing/subscription management, marketing automation, customer data platforms, support tools, and data/BI layers
  • Support vendor evaluations and proofs of concept for new applications
  • Lead system implementations, migrations, and optimizations from discovery through rollout
  • Ensure systems are reliable, well-documented, secure, and auditable
  • Design and deploy AI/LLM-powered agentic workflows for revenue operations and GTM teams
  • Partner closely with Sales, Marketing, Customer Success, Finance, Product, and Data teams to translate business needs into system capabilities
  • Enable efficient lead-to-cash, quote-to-cash, and renewals/expansion workflows
  • Support product-led growth and usage-based or hybrid monetization models
  • Ensure data integrity, attribution accuracy, and consistent definitions across teams
  • Build and maintain reporting frameworks for pipeline, bookings, ARR, churn, expansion, and forecasting
  • Build, mentor, and lead a high-performing Revenue Systems / Revenue Operations Systems team
  • Set best practices for system change management, testing, and release processes
  • Manage vendors, consultants, and system integrators as needed

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

101-250 employees

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