Head of Revenue Operations

Ping Identity•Denver, CO

1d•$213,956 - $350,000

About The Position

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Role Overview The Global Head of Revenue Operations is responsible for building and scaling the operating system that drives predictable revenue growth. This leader sits at the center of Ping’s Go-To-Market engine and plays a critical role in connecting the operational functions that support the CRO organization. The role works across Sales Operations, Marketing Operations, Partner and Alliance Operations, Systems, Analytics, Revenue Strategy, and Sales Enablement to ensure alignment, efficiency, and performance across the entire GTM lifecycle, including both direct and partner-led revenue motions. Reporting to the Chief Revenue Officer, the Global Head of Revenue Operations serves as a strategic partner to the CRO and GTM leadership team, translating company objectives into data-driven execution, scalable processes, and clear performance visibility across the global revenue organization. This role is both strategic and operational, defining long-term GTM strategy while ensuring operational rigor and execution excellence in the near term.

Requirements

10+ years of experience in Revenue Operations, Sales Operations, GTM Strategy, or related operational leadership roles
Experience partnering closely with senior GTM leadership, ideally including direct support of a CRO or revenue leader
Strong expertise in forecasting, territory planning, quota modeling, pipeline management, and revenue analytics
Deep familiarity with Salesforce and modern GTM technology stacks
Experience working across Sales, Marketing, and Partner or channel-driven GTM models
Proven ability to influence executive stakeholders and support board-level reporting
Strong analytical mindset with the ability to translate data into actionable insights

Responsibilities

Partner with the CRO and GTM leadership team to drive revenue planning and performance management.
Lead multi-year, annual, and quarterly revenue planning processes
Drive performance insights that improve revenue predictability
Lead territory design, quota setting, and capacity planning models
Establish consistent forecasting methodology and pipeline health standards
Partner with Finance, Marketing, and Partner leadership to align pipeline generation and revenue targets
Ensure operational alignment across the full Go-To-Market lifecycle.
Align Sales, Marketing, Customer Experience, and Partner organizations around shared revenue KPIs
Standardize and optimize the lead-to-revenue lifecycle across direct and partner channels
Identify friction points across the GTM process and remove operational bottlenecks
Drive scalable processes that support global growth and operational consistency
Ensure the GTM systems ecosystem supports scalable revenue execution.
Help shape and evolve the GTM technology stack, including CRM, CPQ, AI first platforms, marketing automation, forecasting, and analytics tools
Ensure strong data integrity, reporting accuracy, and automation across systems
Define the systems roadmap and integration strategy to support future growth
Partner with IT and data teams to improve system performance and scalability
Deliver the insights and performance visibility required for effective revenue leadership.
Develop executive dashboards and board-level reporting for the CRO and leadership team
Drive data-driven decision-making across the revenue organization
Establish leading indicators for pipeline health, conversion, and retention
Identify performance trends and proactively recommend corrective actions
Play a central role in strengthening the operational capabilities that support the GTM organization.
Partner with leaders across Sales Operations, Marketing Operations, Partner Operations, Systems, Analytics, and Enablement to drive operational excellence
Help establish operating standards, governance models, and best practices across the revenue organization
Foster a culture of accountability, rigor, and continuous improvement across GTM operations