Head of Product

Kindo•Los Angeles, CA

About The Position

Kindo.ai is an agent automation platform purpose-built for DevOps and SecOps teams. We help organizations automate tedious, high-friction operational work—securely—using autonomous agents that can run in the background on schedules or triggers. We’re on-prem capable and built with enterprise security controls from day one. We’re ~40 people, have strong customer traction, and are entering the next phase of growth where product clarity, focus, and execution velocity matter more than ever. We’re hiring a Head of Product who will be our sole PM initially—a hands-on, IC-first product leader who can chart direction, translate customer pain into product strategy, and drive high-quality execution with engineering, design, security, and go-to-market. Over time, you’ll lay the foundation for a strong product practice and build a team as the company scales. Generative AI doesn’t just change what we build—it changes how product is done. This role is for someone who’s excited to prove (and operationalize) what an AI-native product discipline looks like in practice: faster discovery and synthesis, more iteration through working prototypes, fewer heavyweight artifacts, more personalized communication for different audiences, and tighter feedback loops powered by analytics and automation. This role is ideal for someone who loves being close to customers and the details, but can also zoom out to define a multi-year product arc—and partner directly with the executive team to drive key business decisions.

Requirements

8+ years building product in B2B SaaS and/or enterprise software, with clear ownership of roadmap-to-shipping outcomes.
Proven product leadership experience (e.g., Head of Product / VP Product / Director of Product / Group PM), including direct, ongoing partnership with C-level executives (CEO/CTO/CISO/COO) and the ability to drive alignment across Engineering and GTM.
Experience building product in the security and/or DevOps domains—you can credibly engage with practitioners and buyers (SOC, IR, IAM, vuln mgmt, infra ops, CI/CD, etc.).
Hands-on experience building agentic, AI-enabled platforms and modern LLM-enabled product patterns (tool calling, retrieval/RAG, evals, reliability, human-in-the-loop design).
Comfort operating as the sole PM / player-coach while also serving as the company’s product leader—setting direction, driving clarity, and making tradeoffs.
Exceptional product judgment and communication: structured thinking, strong writing, crisp decision-making, and the ability to operate effectively amid ambiguity.
Track record of strong cross-functional partnership (Engineering, Design, Security/Compliance, Sales, Customer Success).
You have strong opinions (and real practice) on how generative AI changes product work: how discovery is run, how decisions are made, what artifacts matter, how teams stay aligned, and how you increase velocity without sacrificing quality.
You’re comfortable getting “hands-on” with modern tools—whether that’s quickly producing prototypes, iterating on workflows, or building lightweight systems for feedback and analytics—so the team can move faster and learn more.

Nice To Haves

Experience shipping on-prem / self-managed enterprise software (including regulated or constrained environments).
Built or owned platforms with enterprise governance controls (RBAC/permissions, audit trails, policy/approvals, compliance workflows).
Experience in or selling to regulated sectors (finance, healthcare, government, critical infrastructure).
Prior work on products involving integration ecosystems (connectors, SDKs, API platforms), including quality, versioning, and operational support.
Experience with evaluation/measurement for LLM/agent behavior (quality metrics, safety, regression testing, reliability at scale).
Ability to prototype in code (or closely partner with engineers to do so) to accelerate iteration and learning.

Responsibilities

Own the product vision, strategy, and roadmap across platform + workflows; make hard prioritization decisions and keep the team aligned.
Serve as the company’s product leader and executive partner, working directly with the CEO/CTO/CSO/CRO/VP Marketing and leadership team on strategy, market direction, and business tradeoffs.
Drive customer discovery (security + ops leaders, practitioners, buyers) and translate insights into crisp product requirements and outcomes.
Define the platform roadmap for agent execution, orchestration, reliability, and enterprise-grade controls (guardrails, approvals, auditability, policy, observability).
Partner deeply with Engineering and Design to ship: write PRDs/specs, run product reviews, unblock execution, and ensure high-quality delivery.
Evolve how product work gets done using AI: faster synthesis of research and customer feedback, automated/agent-assisted analysis of qualitative + quantitative signals, and clearer decision-making with less overhead.
Prefer working prototypes and “showable” artifacts (code prototypes, interactive demos, thin specs, living docs) over process-heavy documentation—while maintaining enterprise-grade rigor where it matters (security, governance, reliability, auditability).
Build audience-specific narratives and materials (exec, buyer, practitioner, engineering, security/compliance) with tailored messaging that improves alignment and speeds decisions.
Establish a clear product operating cadence (planning, roadmap reviews, launch readiness, metrics) that scales with the org.
Align tightly with GTM on positioning, packaging, pricing inputs, and launch plans—ensuring the product story matches what the market is buying.
Build and track product success metrics (adoption, retention, workflow completion, time-to-value, platform reliability, expansion signals).
Over time: hire and develop the product team, define roles/processes, and scale product leadership across the company.