Head of Product (Miami)

Extenteam Careers

1d • $140,000 - $160,000 • Onsite

About The Position

This is not your typical job description. My name is Ari, founder of Extenteam. I entered the short-term rental industry by mistake while studying Industrial Engineering at USC back in 2009. After running short-term rental management companies for more than a decade, I started Extenteam, a staffing and proptech company that helps short-term rental operators. We grew to a team of 430 people and more than $10MM ARR, but we also became complacent. We focused on the wrong things and instead of executing, we spent too much time strategizing.
Everything changed at our South of France offsite in October 2025. We decided that the future of the short-term rental industry will be shaped by AI and automation. This is where Tailwind comes in.
Tailwind is Extenteam's automation and guest communication platform built specifically for the short-term rental industry. It helps property management companies streamline operations by centralizing guest messaging, automating repeatable tasks, and improving response times across all communication channels. Our mission is to help our existing client base of 300 property management companies become more efficient using the Tailwind platform.
We are building a new team with an ownership mindset that values execution and takes pride in doing excellent work with urgency. If you push for automation, understand patterns in how people work, avoid solving problems by adding headcount, and are committed to improving processes through data - we want to speak with you.
We are looking for an exceptional Head of Product to own product vision, strategy, and execution across two interconnected scopes: our agent/shared-services platform (the operational backbone powering our internal team of 350+ customer service agents) and our SaaS platform (the product we are taking directly to STR property managers at scale).
This is not a role for someone who needs a clean, defined lane. You will operate in ambiguity, make consequential decisions daily, and work shoulder-to-shoulder with our founder, a talented engineering squad, and a Senior PM that you get to hire.
You will partner directly with the leadership and act as the product architect responsible for translating vision into execution in a scrappy way.

Requirements

• 7+ years in product management, with at least 3 years in a senior or head-of-product role at a B2B SaaS company.
• Proven track record owning multiple product areas simultaneously, spanning internal tooling and external customer-facing products.
• Demonstrated ability to work closely with a non-technical founder or senior executive deeply involved in product decisions.
• Experience leading or mentoring PMs, with the ability to build a small product team from scratch.
• Hands-on experience designing automation-ready workflows or systems in partnership with Engineering.
• Strong written and verbal communication, you can write a crisp one-pager and run a tight product review.
• Deep hands-on experience with Jira or Linear - you have managed complex product backlogs, built structured workflows, and used it as the operational backbone for sprint planning, roadmap tracking, and cross-team coordination
• Must be based in or willing to relocate to Miami, Florida

Nice To Haves

• Background in proptech, hospitality tech, or operations-heavy SaaS.
• Experience at a company transitioning from services to software.
• Familiarity with AI-augmented workflows, human-in-the-loop systems, or guest communication products.
• Comfort working with data, dashboards, and analytics tools to guide product decisions.

Responsibilities

• Translate the company's overarching mission into a roadmap that engineering, sales, and leadership can rally around.
• Maintain a living, prioritized backlog that reflects real customer needs, business priorities, and technical constraints.
• Provide product input on automation initiatives and roadmap decisions in partnership with Engineering and Operations.
• Treat the product roadmap as a living document that evolves with the technology landscape. Continuously identify new tools, AI capabilities, and emerging solutions that can replace manual effort, improve performance, or unlock new value for customers - and move fast to implement them. The best version of this product is always the next on
• Build deep, structured alignment with the founder - not just high-level sign-offs, but shared mental models of why, what, and complexity. Create communication rhythms (weekly reviews, async updates, design sprints) that keep the founder informed without bottlenecking execution. Find creative ways to make product decisions click for a highly engaged, non-technical founder
• Work daily alongside a senior, experienced engineering team that has built and shipped products together across multiple projects and geographies, deep trust, shared history, and a high bar.
• Translate ambiguous ideas into well-scoped, unblocking specs without over-specifying.
• Lead automation-first product thinking, design features and workflows that reduce manual work and enable real-time monitoring.
• Hire, onboard, and develop a Senior PM from day one, with a clear mandate for which product scope they own.
• Model the product culture: scrappy, curious, customer-obsessed, data-informed, and direct.
• Partner with Sales on product positioning, service tiers, and scaling plans.
• Get close to STR property managers, understand their daily pain points, tooling, and language.
• Monitor the competitive and adjacent landscape: Hostaway, Guesty, Conduit, Akia, Enso Connect, and others.

Benefits

• Competitive compensation: $140,000- 160,000 base + 20% performance bonus
• Equity: We believe in ownership at every level. Equity participation will be discussed and finalized with the right candidate.
• Miami-based team: Work alongside a talented, in-office team 4 days per week in Miami.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed