Head of Product Management

Pew Research Center • Washington, DC

2h • Hybrid

About The Position

The Head of Product M anage ment leads product strategy and execution of digital media pro du cts for Pew Research Center across multiple platforms. These include everything from reports to interactive features to videos , databases and large-scale applications. The ideal candidate is collaborative and detail-oriented with strong editorial judgment and time management skills. The Head of Product Management will supervise a team of five digital producers and coordinate editorial calendar s and audience plans in partnership with the communications team . The Head of Product Management will take a leading role in developing and maintaining content production processes and workflows, and in the ongoing development of the Center’s WordPress-based content management and publishing system. The H ead of P roduct M anage ment reports to the Director of D igital Strategy .

Requirements

• Demonstrated skills in requirements-gathering, resource organization and schedule development
• Must be proactive, collaborative and able to work in a cross-functional team, bridging technical and editorial skill sets
• Ability to think through complex issues, leading to recommendations and action plans
• Interest in emerging digital technologies and best practices including content management, publication workflow, user experience, digital marketing, audio/video, etc.
• Strong interest in Pew Research Center’s diverse body of work and in exploring innovative ways of promoting data and research via social and digital channels
• Strong written and oral communications skills
• Experience with project management tools (preferably Asana) and various analytics tools
• Bachelor’s degree in journalism, communications or related field
• Eight+ years digital media experience. Extensive experience in progressively responsible positions in product management and /or project management, including online strategy and operations, web development, and vendor management
• Experience implementing, maintaining and using a CMS, preferably WordPress

Nice To Haves

• Management experience preferred; project management certification a plus

Responsibilities

• Team Management
• Supervise a nd provide guid ance for a team of five digital produc ers , overseeing long-term product roadmaps as well as daily content production
• Serve as key liaison between editorial and engineering – ensuring CMS web apps are centered in overall product strategy
• Work with produc ers , designers and engineers to create content appropriate for audiences on digital, social and emerging platforms
• Help to streamline workflows between produc ers , researchers and other stakeholders
• Pro duct/Pro ject Management
• Lead end-to-end product development: define requirements, set priorities and partner with engineering on sprint planning
• Design products with a systems mindset , building reusable tools and components within the CMS vs . one-off features
• Ensure the timely completion of digital products by overseeing schedules and milestones, helping to coordinat e meetings and reviews with project stakeholders
• Coordinate internal and external resources for digital products and applications
• Help select and manage vendors, making recommendations on solutions, cost and contracts , overseeing projects, and ensuring adherence to s tatements of w ork and other contract requirements
• Website Management and Content Strategy
• Lead content management system administration and publishing, working closely with the Head of Engineering and Associate Director of Design and UX on custom WordPress CMS
• Work with e nterprise team to review digital and social traffic using Google Analytics , Parse.ly and Hootsuite among other tools, p rovid ing clear narrative analysis for internal and external stakeholders
• Work closely with the communications team, ensuring that projects align with brand identity and strategic objectives
• Manage technical aspects and implementation of digital campaigns and AI initiatives, in close coordination with the Associate Director of Digital Outreach
• Collaborate with audience team to measure product performance and identify user trends
• Keep up with developments in online publishing, search, AI and digital marketing

Benefits

• Affordable, comprehensive health care that includes medical, dental (including adult orthodontia) and vision benefits.
• Generous paid annual leave plan, including a winter break between Dec. 25 and Jan. 1
• Employer-paid disability, life insurance and paid family leave plans
• Up to a 12% employer 401(k) contribution, with vesting at the end of the first year.
• A 37.5-hour workweek.
• Health savings or flexible spending account options with employer funding component.
• Flexibility to telework a portion of each week, with an additional four telework “flex weeks” each year for most staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees