About The Position

The Head of Portfolio Management plays a key first-line role in supporting the Bank’s commercial credit portfolio by strengthening front-end risk discipline, enhancing ongoing portfolio awareness, and ensuring timely and complete financial information for assigned customer relationships. This position is designed to proactively identify emerging risks, support Relationship Managers (RMs) through the stages of deal structuring and closing. The position serves as an early-warning risk partner within the business. The role emphasizes judgment, escalation, and coordination rather than transactional credit processing. The Head of Portfolio Management ensures high-level financial reviews are performed upon receipt of borrower information to identify potential weaknesses, adverse trends, or sector-related risks, and promptly escalates such concerns to the Relationship Manager and the Credit partners for independent assessment. In addition, the role supports origination through preliminary (“soft-quote”) analyses to assess alignment with the Bank’s risk appetite and identify structural or credit issues before formal Credit involvement. While supported by the Client Support Unit in the collection of financial statements and other required documentation, the Head of Portfolio Management, together with the RMs, retains accountability for the ongoing administration of customer relationships, including the timeliness, completeness, and quality of information provided to Credit. The head of the portfolio managers is responsible for ensuring that annual review, renewals, covenant tests, ticklers and post closing items are tracked and addressed in a timely manner. The head of portfolio managers is responsible for recruiting, hiring, training and development of portfolio managers, specifically in the areas of credit, credit policy, risk rating, and loan documentation. The head of Portfolio Management operates within clearly defined governance and escalation frameworks to preserve separation of duties, independent credit oversight, and regulatory compliance.

Requirements

  • Bachelor’s degree in business, accounting or finance required. Master’s degree preferred OR 3+ years of commercial & retail portfolio management experience in lieu of education. Formal credit training required.
  • 10+ years of professional experience in lending and/or portfolio management field and/or credit analysis. Knowledgeable of banking products and documentation.
  • Thorough understanding of the Bank’s credit procedures, programs and policy. Accounting and credit principles. Proficiency in Microsoft Suite is required; experience in SQL is a plus. Salesforce, nCino, FIS IBS experience is a plus. Sound time management and organizational skills required. Well organized and systematic. Must possess strong communication skills.

Responsibilities

  • Credit Administration Oversight
  • Portfolio Risk Management
  • Credit Process Execution
  • Recruitment, Training & Development
  • Workflow & Team Management
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