Head of Operations & Deployment

Layer•Los Angeles, CA

65d

About The Position

Layer is on a mission to bring a new medium of contemporary fine art to life, and see artists paid. We collaborate with the world’s leading digital artists to curate a continuous stream of living, evolving work, brought to life on the first museum-grade Canvas built for digital art. Role Overview At Layer, operations are part of the art. We’re looking for a highly organized, relationship-driven operator to lead Operations & Deployment — the person who keeps everything, and everyone, moving. You’ll oversee the rollout of Layer Canvas systems to collectors, galleries, and commercial spaces, ensuring every installation is museum-grade, on time, and on brand. This is a critical role for someone who sees logistics not as background work, but as an extension of the creative experience: a seamless blend of beauty, precision, and process. You’ll bring structure and clarity to cross-functional initiatives, managing everything from production timelines to vendor relationships. It’s a builder’s role: part strategy, part sleeves-rolled-up execution, with excellence as the only standard.

Requirements

6+ years of experience in operations, deployment, or project management, ideally involving physical installations (hardware, design, architecture, or experiential environments).
Proven ability to manage complex, cross-functional projects with a high attention to detail.
Aesthetic and spatial sensitivity (you notice alignment, lighting, and the small details that elevate a space).
Exceptional communication and organizational skills.
Experience managing vendors, installers, or technical contractors.
Experience with project management tools (Asana, Notion, or similar).
Comfort working with HR and legal systems (e.g. Rippling, Docusign, Gusto).
A balance of strategic foresight and day-to-day execution drive.

Responsibilities

Oversee end-to-end deployment of Layer units to collectors, partners, and commercial venues worldwide.
Build and maintain relationships with clients, contractors, and logistics partners to ensure smooth, on-time installations.
Own the quality of every installation (ensuring wall mounts are level, wiring is invisible, and the final presentation meets museum-grade standards).
Coordinate internal teams (hardware, software, design, marketing, and sales) through project timelines, Gantt charts, and milestone tracking.
Manage administrative operations including HR workflows (via Rippling), contract coordination, and internal documentation.
Support legal and finance teams in executing agreements, onboarding vendors, and maintaining compliance records.
Anticipate roadblocks and keep projects moving forward through clear communication, planning, and follow-through.
Develop scalable systems and processes to improve efficiency as the company grows.