Head of Operations, Corporate Security

OpenAI • San Francisco, CA

2d • Onsite

About The Position

The Corporate Security team is responsible for the security and protection of all OpenAI employees and executives. We are committed to creating and maintaining a secure environment that allows our team members to focus on their work without fear of harm or disruption.
As Director of Operations, Corporate Security — San Francisco, you will lead physical security operations at OpenAI’s headquarters and across the Bay Area footprint. This is the senior operational security leader for SF and a critical partner to Corporate Security leadership.
You will own day-to-day security execution at HQ, including guard force oversight, Global Security Operations Center performance, access control standards, and incident response. You will design systems that scale, build strong cross-functional partnerships, and ensure OpenAI employees can work in a secure, welcoming environment.
This role reports directly to the VP of Corporate Security and requires strong judgment, executive presence, and the ability to operate effectively in ambiguity while maintaining a high bar for operational excellence.

Requirements

• 15+ years of progressive security leadership experience across corporate, public sector, military, or similarly complex environments, including oversight of large, multi-site operations. Law enforcement experience is a plus.
• Proven experience leading physical security programs at a large HQ or multi office campus, including guard force and access control.
• Track record of building scalable systems and playbooks from ambiguous starting points.
• Experience leveraging technology to drive automation and scale, with experience designing and implementing enterprise access control, CCTV, visitor management, and AI-enabled security platforms, while utilizing internal tools and data systems to improve operational efficiency and visibility.
• Strong vendor and contract management skills with experience driving measurable service delivery.
• Experience working with executive stakeholders and external partners, including law enforcement and local authorities.
• Excellent written and verbal communication, with the ability to translate operational trade offs for senior leaders.
• Comfort operating in ambiguity and making decisions under time pressure while prioritizing employee care and legal compliance.

Nice To Haves

• Familiarity with Google Workspace, emergency notification systems, and travel or risk intelligence platforms is helpful.

Responsibilities

• Own day to day physical security operations for OpenAI San Francisco and the Bay Area footprint, including guard force oversight, access control, and site hardening.
• Lead the SF Global Security Operations Center and incident response playbooks to ensure rapid, measured action during incidents.
• Manage vendor relationships, contracts, and budgets for uniformed services and security technology, and hold vendors to measurable SLAs.
• Build and maintain access control and visitor management policies that protect people while supporting a welcoming workplace.
• Coordinate protective intelligence and law enforcement engagement for SF leadership and critical events.
• Design and run emergency preparedness, crisis response, and continuity planning for SF sites.
• Mentor and develop security operations staff and lines of work to create reliable, repeatable systems.
• Serve as the primary SF security partner to Workplace, Real Estate, Executive Protection, Legal, and People teams.
• Represent SF CorpSec to senior leadership and the broader company, advising on risk and operational trade offs with clarity and empathy.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed