Head of External Communications, Commercial Engines and Services

GE Aerospace • Evendale, OH

1d • $210,000 - $300,000 • Remote

About The Position

The External Communications Leader is responsible for developing and executing a comprehensive communications strategy for GE Aerospace’s Commercial Engines & Services business that strengthens its position as a trusted industry leader in propulsion and MRO. This leader oversees all external engagement, including media response, proactive campaigns, executive visibility, product and technology storytelling, issues management and crisis response. The role requires strong judgment, exceptional writing and messaging skills, the ability to motivate and develop a team, and the ability to navigate high‑stakes, high‑scrutiny environments. The ideal candidate brings a sophisticated understanding of the commercial aviation sector, including the commercial engine market, regulatory dynamics, airline operations, and the global MRO landscape. They will manage a team of communications professionals and collaborate closely with senior executives, engineering and program leaders, government affairs, legal, and customer‑facing teams. Please note, Evendale OH is preferred work location, however, remote employment will also be considered.

Requirements

• Bachelor’s degree required; advanced degree in communications, journalism, public policy, or a related field preferred.
• 10+ years of experience in external communications, media relations, or corporate affairs, ideally within aerospace, transportation, or a similarly complex, highly regulated industry.
• Demonstrated success leading media strategy for a global brand, including both proactive campaigns and crisis response.
• Deep industry knowledge of commercial aviation, including airline economics, airframe OEM dynamics, engine technology, MRO operations, and regulatory frameworks (FAA, EASA, ICAO).
• Strong leadership experience, including managing teams and developing talent.
• Ability and willingness to travel up to 40%

Nice To Haves

• Exceptional writing and messaging skills, with the ability to translate technical content into compelling narratives.
• Strategic and forward‑looking, able to anticipate reputational opportunities and risks.
• Proven ability to operate under pressure, make sound decisions quickly, and counsel senior executives with clarity and confidence.
• Experience navigating sensitive, high‑stakes issues, including safety, regulatory matters, and customer‑facing challenges.
• Global mindset, with experience working across regions, cultures, and time zones.
• Calm and decisive under pressure, with strong crisis instincts and disciplined execution.
• Technically curious, eager to understand engine programs, aviation safety, and the operational realities of GE Aerospace’s customers.
• Relationship‑driven, building trust with journalists, executives, engineers, and cross‑functional partners.
• A team builder, committed to developing talent and elevating the function.

Responsibilities

• Lead global media relations strategy for Commercial Engines & Services to advance GE Aerospace’s brand, technology leadership, and business priorities across the commercial engines and services segments.
• Develop and execute proactive storytelling campaigns highlighting innovation, safety, customer partnerships, and operational excellence.
• Serve as a primary media spokesperson for Commercial Engines and Services, representing the company with accuracy, clarity, and credibility.
• Oversee crisis and issues management, including scenario planning, message development, media response, and executive counsel during high‑visibility events.
• Build and maintain strong relationships with top-tier global, national, and trade media covering commercial aerospace technology and business trends.
• Guide executive external communications, including thought leadership, media interviews, and speeches.
• Manage and mentor a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Partner with internal stakeholders—including engineering, program management, legal, government affairs, public affairs and customer teams—to ensure alignment and accuracy in all external messaging.
• Monitor industry trends and competitive dynamics to anticipate reputational risks and identify opportunities for leadership positioning.
• Support major announcements and milestones, such as engine program updates, customer deals, sustainability initiatives, and regulatory developments.

Benefits

• GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing.
• Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services.
• Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.
• Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
• GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”).
• Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion.
• No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees