About The Position

Create and drive holistic strategy for developer experience across SDKs, APIs, Docs, MCP, and other AI tools/platform to deliver great developer experience. You'll work closely with the Documentation and the Developer Experience PM and Engineering teams to make it easier and simpler for new and existing developers to use our SDKs, APIs, Docs and AI tools. Create, implement and scale the technical asset strategy and operational plan including the overall developer communications strategy and messaging strategy Drive platform configurability and extensibility for developer enablement globally Drive platform scale for improved global expansion, ensuring robust support for the developers' rapid growth Drive change in corporate policies that prevent collaboration and sharing of technical assets with external developer communities Identify and drive automation, needed tools, and improvements across the team Develop deep trust with developers and encourage evangelism and advocacy from external developers Build and distribute tools and automation to gain efficiencies

Requirements

  • 10+ years managing a team of developers and delivering against a roadmap
  • 10+ years of experience developing in frontend and web commerce technologies, including open-source frameworks, API and SDKs
  • 5+ years architecture and design experience for web commerce
  • 5+ years in a developer relations or product team
  • Demonstrated knowledge of leading open-source technologies, especially those used in the FinTech industry
  • Demonstrated success building, leading and scaling cross functional and global teams
  • Strong project and program management capabilities
  • Excellent verbal and written communications skills
  • Ability to simplify complex architectures and solutions providing an easy path to developers no matter their experience level or background
  • Excited about coaching and mentoring others
  • Able to drive cross-team and cross-functional collaboration to solve problems, innovate and improve developer experience
  • Experience in non-technical aspects including business analysis and process optimization
  • A deep-seated passion for technology and a proven track record of engaging with technical communities.
  • Exceptional ability to communicate complex concepts (e.g., API structures, security protocols, payments flows) clearly and persuasively in written, verbal, and code forms.
  • Experience in software development, technical writing, solutions architecture, or a prior Developer Relations role.

Nice To Haves

  • Creative candidates with unique perspectives
  • A unique voice to make technical assets interesting, engaging and fun for developers

Responsibilities

  • Create and drive holistic strategy for developer experience
  • Work closely with Documentation and Developer Experience PM and Engineering teams
  • Create, implement and scale technical asset strategy and operational plan
  • Drive platform configurability and extensibility for developer enablement globally
  • Drive platform scale for improved global expansion
  • Drive change in corporate policies that prevent collaboration and sharing of technical assets
  • Identify and drive automation, needed tools, and improvements across the team
  • Develop deep trust with developers and encourage evangelism and advocacy from external developers
  • Build and distribute tools and automation to gain efficiencies

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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