Head of Retail

Loop Earplugs

19d

About The Position

We are Loop
Loop Earplugs is reinventing how people experience the world by enabling them to live life at their own volume. 2024 was a pivotal year at Loop – we hit 14,000,000 earplugs sold, were named ‘The Best Earplugs for Concerts’ by The New York Times, and expanded our product offering to a complete range of solutions for day and night. Oh – and not to mention making history as the first company to win Deloitte’s Fast 50 Belgium twice.
But this is just the beginning. As we continue to develop disruptive products, we’re constantly on the lookout for the next big idea - and building a team who can make it happen.
Being a Looper means making a difference. Whatever your role, this is your stage to make a real impact and bring your ideas to life. Better yet, you’ll join a fast-growing, global team of 250+ people who are passionate, down-to-earth and eager to tackle challenges together.
Work that cuts through the noise? Hear us out.
Own Loop’s retail channel and build a brand-accretive omnichannel business
Loop is evolving from a single-channel DTC brand into an omnichannel company. The Head of Retail owns the strategy, build-out, and scaling of Loop’s retail channel through this transition.
Working closely with the CEO and executive leadership team, this role co-creates the long-term retail vision and is accountable for ensuring retail delivers profitable growth while strengthening Loop’s brand through where and how it shows up in physical retail. The Head of Retail will lead early retail pilots in the US and UK and scale the channel globally based on proven commercial, brand, and operational results.
The role
You own Loop’s retail channel end to end — from strategy and partner selection through to operating model design and scale decisions. You are accountable for setting direction, defining success criteria, and building the organizational capability required to scale retail responsibly.
The focus is on disciplined validation before scale, ensuring retail formats, partner choices, and execution standards support long-term brand equity and sustainable economics.

Requirements

• Proven experience building and scaling a retail channel from near-zero within a rapidly scaling brand
• Direct experience negotiating and managing senior relationships with large retail partners (e.g. Target, Boots, InMotion or comparable global retailers)
• Strong ability to translate a digital-first brand into physical retail while maintaining premium positioning
• Deep understanding of retail and wholesale economics, including margin structures, trade spend, inventory planning, and forecasting
• Experience with retail merchandising, POS storytelling, and co-op marketing programs
• Background in premium, high-margin consumer categories such as designed consumer hardware, audio tech, eyewear, beauty, or similar
• Demonstrated experience building and leading teams in ambiguous, zero-to-one environments
• Strong strategic judgment and disciplined, data-informed decision-making
• Geographic flexibility to be based in either Europe or the US

Responsibilities

• Own Loop’s retail strategy, including retail partner selection, expansion sequencing, and investment allocation
• Lead retail pilots with a select group of partners in the US and UK
• Ensure retail pilots align with Loop’s brand positioning, customer experience standards, and long-term brand equity
• Define clear success criteria for pilots across commercial performance, brand impact, and operational feasibility
• Use pilot results to inform decisions on scaling, refining, or exiting retail partnerships
• Scale retail by deepening high-performing partnerships and adding new partners in the US and UK based on validated results and brand fit
• Develop the roadmap and readiness criteria for EU retail expansion from 2027 onward
• Build and lead Loop’s Retail team from scratch, setting clear ownership, capability expectations, and leadership standards
• Partner cross-functionally with Marketing, Product, Supply Chain, Finance, and People to ensure the organization is set up to support retail growth

Benefits

• Our culture? We’re all about enabling growth by giving our team full autonomy to manage their own projects, be a thought leader, and truly make an impact on the company.
• We take care of our people. So, we pay them what they’re worth. We benchmark each salary extensively against local market data.
• Flexibility: For us, hybrid and flexible working is all about trust. And we trust you to get on with your job, so there’ll be no micromanaging or peeking over your shoulder from us.
• Benefits: Our benefits are all aimed towards looking after your health, and enabling you to live life to the fullest. So everything from health insurance and retirement savings to the latest tools is covered.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed