Head of Claims Technology Engineering

Guardian Life Insurance•Boston, MA

11d•Hybrid

About The Position

Head of Claims Technology Engineering Position Overview As a senior Product D\&T Leader, you will serve as the strategic and technical north star for the claims technology domain—guiding multiple products and squads while partnering closely with business product managers and owners. You’ll shape and execute a bold technical vision, modernize core platforms, and elevate engineering excellence at scale. Your leadership will strengthen engineering talent, embed architectural rigor, and drive delivery that is secure, efficient, and deeply aligned to business value—fueling Guardian’s transformation and “Journey to 2030.” You’ll also be a force multiplier for our engineering community, cultivating the next generation of technology leaders. Through hands-on mentorship, coaching, and role‑model leadership, you’ll inspire teams to push boundaries, hone their craft, and embrace continuous improvement. You’ll champion best‑in‑class engineering practices, accelerate automation, and raise the bar for quality, velocity, and innovation. Your leadership will help transform strategy into meaningful outcomes. You’ll translate ambitious business goals into clear, outcome‑driven roadmaps that energize teams and deliver measurable impact. You’ll orchestrate complex cross‑domain initiatives, shape investment decisions, and partner across Value Stream, Platform, Data, AI, and Enterprise teams to drive alignment, scale, and sustained momentum.

Requirements

8–12 years of engineering experience with demonstrated success leading technical strategy and domain‑level architecture.
A proven track record modernizing legacy platforms and delivering platform engineering at enterprise scale.
Deep, hands‑on technical expertise across distributed systems, cloud architectures, APIs, data platforms, AI/ML, and event‑driven patterns.
The ability to shape long‑term technology strategy, influence architectural direction, and guide high‑impact investment decisions.
A history of building high‑performing, inclusive engineering cultures that attract, grow, and retain exceptional technical talent.
Strong executive‑level communication, with the ability to influence senior leaders, align diverse stakeholders, and drive strategic outcomes.

Responsibilities

Set and champion the domain-level technical direction and architectural vision, ensuring multiple products move cohesively toward a modern, scalable future.
Translate bold business strategies into multi‑year modernization plans that accelerate delivery, strengthen reliability, and position Guardian for long‑term success.
Oversee technical design governance, ensuring performance, resilience, and security remain uncompromising across all squads and platforms.
Build and scale best‑in‑class engineering practices, reusable frameworks, and high‑quality patterns that raise the bar across the entire product ecosystem.
Serve as the trusted escalation point for complex technical decisions, production incidents, and architectural risks—providing clarity, direction, and decisive leadership.
Develop, mentor, and elevate engineers, tech leads, quality engineering professionals, and future leaders—strengthening the technical backbone of the organization.
Partner across value streams and with enterprise platform, Data & AI, and executive stakeholders to drive cross‑domain alignment and unified outcomes.
Collaborate with business product managers and owners to define clear quarterly plans, outcomes, dependencies, and commitments that map directly to value stream OKRs.
Influence funding prioritization, modernization investment decisions, and the evolution of enterprise architecture through strategic thought leadership.
Drive continuous improvement in automation, SDLC maturity, cloud adoption, engineering tooling, and delivery excellence.
Enable teams to unlock transformative results by adopting AI‑for‑engineers capabilities and applying AI to value‑stream outcomes.
Establish and uphold world‑class engineering standards—CI/CD, testing, security, supportability, and metrics—ensuring consistent excellence across all products.

Benefits

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Explore our company benefits at www.guardianlife.com/careers/corporate/benefits.

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