Head Cashier

Sprouts Farmers Market•Pembroke Pines, FL

4h•Onsite

About The Position

The Head Cashier at Sprouts Farmers Market is responsible for supervising a team of cashiers and assisting with operational issues. This role involves ensuring excellent customer service by proactively visiting registers, providing direction and support to Cashiers and Courtesy Clerks, and resolving potential customer assistance issues at the register. The Head Cashier also manages store sweeps, monitors and maintains cash register supply levels, and ensures cleanliness standards in restrooms and parking lots. Additionally, they are responsible for maintaining visibility of exit doors for security and loss prevention, scheduling and overseeing proper execution of meal and rest breaks, and assisting in the hiring and training of new Cashiers, including disciplinary actions when necessary. The position requires a passion for delivering an extraordinary customer service experience in a friendly, fast-paced environment, and the ability to lead by example and mentor others.

Requirements

Be at least 18 years of age
Possess a high school diploma or GED
1-2 years of recent cashiering experience supplemented with leadership training
Be dependable and reliable having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays
Have and show an outgoing and friendly behavior, a positive attitude and the ability to interact with our customers, representing as a role model in behaviors
Ability to operate front end equipment; register, calculator, scanner
Have good communication skills; the ability to take direction/constructive criticism and participate in a team environment
Be able to perform repetitious activities, and have the ability to multi-task, prioritize and stay organized
Must lift/carry product horizontally/vertically weighing up to 30 lbs., from 36” to 24”, for a distance up to 3 feet for up to 50 hours without mechanical assistance
Must use both hands to move grocery carts horizontally requiring a force up to 35 lbs., for a distance up to 4 feet for up to 50 hours
Requires strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills; ability to read, write and count

Responsibilities

Ensure excellent customer service through proactively visiting registers and providing direction/support to Cashiers and Courtesy Clerks
Assist in potential customer assistance issues at the register
Assign store sweeps, monitor/maintain cash register supply levels and maintain cleanliness standards in the restrooms and parking lots
Maintain visibility of the exit doors for security and loss prevention issues
Schedule and oversee proper execution of appropriate meal and rest breaks in compliance with company policy and state requirements
Assist in the hiring and training of new Cashiers and taking necessary steps for disciplinary actions

Benefits

Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays
DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.