HCM Strategic Partnership Director

Lincoln Financial • Radnor, PA

1d • Hybrid

About The Position

We are excited to bring on an experienced HCM Strategic Partnership Director to our Workplace Solutions LincSmart team responsible for supporting Lincoln’s key strategic partnerships across various types of technology platforms. In this role, you will design and implement complex strategies & initiatives that support the development and maintenance of mutually beneficial alliances with key human capital management (HCM) systems. You will provide relationship management and subject matter expertise on your partners to support Lincoln’s business goals and objectives, including sales growth and retention.

Requirements

• 5 – 7+ Years of partnership and/or relationship management experience in the insurance industry directly aligned to the specific responsibilities of this role
• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to effectively communicate and collaborate at all levels of the organization

Nice To Haves

• Experience and knowledge of third party Human Capital Management (HCM) platforms including Workday and ADP
• General knowledge of Group Protection products (LTD, STD, FMLA, Life, Accident, Critical Illness, and/or hospital insurance) and group protection processes, systems and/or workflows
• Experience delivering clear, engaging presentations to brokers, customers, or executive audiences

Responsibilities

• Collaborate with internal & external stakeholder to develop and implement strategic plans to support building and maintaining mutually beneficial relationships with key partners to drive account growth & retention
• Track and provide complex analyses regarding strategic partner activity trends in order support the design and implementation of new initiatives.
• Review partnerships on ongoing basis for progress and deliverables toward partnership agreement and business objectives; recommends approach changes as needed, including termination of partnership where appropriate
• Maintain knowledge on current and emerging developments/trends in the InsurTech space, assesses the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions
• Organize and facilitate meetings and events with key partners; attend meetings/events as needed to ensure successful engagements; promptly follow up to research questions and resolve issues
• Translate and relay complex questions & feedback from partners to management and internal teams; facilitate development of solutions & tools to meet partner needs

Benefits

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level