HCM Intake Specialist I

PuzzleHR • Jenks, OK

5d • Remote

About The Position

The HCM Intake Specialist I supports the successful execution of system-to-system document transfer projects by assisting with intake, organization, and transfer across systems. This role works closely with internal team members to ensure files are received and migrated in alignment with project requirements. The HCM Intake Specialist I role is entry-level and designed for individuals building foundational skills in document services and client support.

Requirements

• Excellent verbal and written communications skills.
• Excellent interpersonal and customer service skills.
• Experience with HCM, payroll, and document management systems.
• Excellent organizational skills and attention to detail.
• Working understanding of HCM principles, practices, and procedures is preferred.
• Excellent time management skills with a proven ability to manage projects and meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Bachelor’s degree in human resources or related field and/or equivalent experience.
• Intermediate level Microsoft Excel experience required.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to move up to 15 pounds at times.
• Must be able to participate in video conferences/meetings.

Nice To Haves

• HCM system experience preferred.

Responsibilities

• Assist in organizing and managing document transfer intake processes for client transfer projects.
• Review incoming intake deliverables and validate alignment with expected formats and requirements.
• Help facilitate the accurate and timely transfer of client documents between client systems.
• Escalate risks, inconsistencies, or missing documentation to leadership.
• Maintain communication logs and intake documentation.
• Collaborate with team members to ensure data security and proper handling of sensitive information.
• Provide support during client intake calls and status check-ins as needed.
• Consistently close 90%+ of projects on time.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees