HCM/HRIS Administrator

CNSCares•Englewood, CO

8h•$75,000 - $90,000•Onsite

About The Position

On behalf of CNS Cares (“CNS” or “Company), this position provides technical support to company application users. The role assists in application maintenance and projects, performance improvement initiatives, procuring general and market-specific curriculum for applications as well as support of the company’s application and back-office systems. In addition, this role will be cross trained on the portfolio of company systems for redundancy in support, user administration into systems, and escalated technical documentation. This individual performs as an applications specialist anticipating future information technology updates to systems and helping identify solutions based on the evolving IT landscape.

Requirements

Bachelor’s Degree
At least five (5) years of experience in project management, application implementation, and application support.
Valid Driver’s License

Nice To Haves

Paycor experience strongly preferred

Responsibilities

Provides support of company applications.
Evaluates and triages reported application issues
Monitors of technical tickets with application partners
Works with IT staff to identify problematic areas and implement short- and long-term strategic solutions.
Coordinates projects, timelines, testing, implementations, mitigation efforts and enhancements for new and existing applications.
Monitors project milestones and communicates with key stakeholders to facilitate agile improvements.
Works with IT staff to build out end user training programs and procedures.
Educates users on browser and mobile applications connected with all systems
Enhance state and branch operations by promoting metrics, analyzing processes, and implementing optimization strategies, tools, and best practices to ensure high-quality operations.
Promotes feedback processes from end users for application improvements and enhancements.
Performs as subject matter expert for HCM/HRIS applications and system
Educates HCM/HRIS users on processes, current functionality, enhancements, best practices, and mitigation channels.
Continuously evaluates HCM/HRIS processes for system improvement, scalable development, and enhanced efficiency.
Communicates outages, issues, and updates to company leadership and HCM/HRIS users.
Identify and advise partnerships and integrations with HCM/HRIS system affecting various business units such as human resources, payroll, finance, recruiting, operations and information technology.
Coordinates the resolution of HCM/HRIS ad hoc requests, reporting needs, and technical support tickets.
Develops workflows, functions, automations and available integrations within and between the human resource system.
Lead planning, prioritization, and execution of HCM/HRIS initiatives in alignment with enterprise objectives and strategy.
Other duties as assigned, including but not limited to; a. Cross-training extensively on key company systems to provide support for redundancy within the IT Department. b. Assisting in resolving help desk tickets for the portfolio of company applications and systems c. Contributing to user administration for company backend systems