Guest Services Team Member | Part-Time | Blue Arena

Oak View Group • Loveland, CO

1d • $15 - $16 • Onsite

About The Position

Guest Services Team Member to include usher, ticket taker, guest services desk, suite attendant, and greeter This role pays an hourly rate of $15 to $16. Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue Blue Arena at The Ranch Events Complex, located in Loveland, Colorado, is a 6,800 seat multi-purpose venue, which opened in September 2003, and is home to the Colorado Eagles of the American Hockey League. The arena, which is owned by Larimer County, is managed by Oak View Group, the fastest growing firm in the public assembly facility management field with more than 300 facilities throughout the United States and Canada. This multipurpose facility can host hockey, basketball, football, family shows in any configuration, rodeos, diverse concert settings in various capacities, trade shows and several dozen setups to accommodate just about any event. Blue Arena, less than an hour's drive from Denver and Cheyenne, has become the focal point for sports and entertainment in Northern Colorado. Blue Arena is part of a larger 374,000 square-foot fairground complex called The Ranch which is the official name of the Larimer County Fairgrounds and Events Complex.

Requirements

• Effective oral communication and writing skills
• Ability to interact with guests and staff on a professional basis
• Must have a earned a high school diploma or equivalent GED
• Ability to work a flexible schedule, including but not limited to nights, weekends and select holidays

Nice To Haves

• Previous experience preferred

Responsibilities

• Provide friendly and helpful direction to patrons.
• Ensure that the section of responsibility is clean and that all physical equipment is in good working order.
• Throughout the event, this section should be monitored closely to serve all guests and to respond to any “trouble situation”.
• Check all passes, credentials and tickets for the correct location, date and time.
• Maintaining a safe environment at all times for guests.
• Enforcing all Events Center policies and procedures.
• Prepare for each event by acquiring all pertinent show information.
• Familiarity with the ticketing system and correctly operating the ticket scanners and turnstiles.
• Moving patrons through the gates and lines of access as quickly as possible.
• Visually inspecting guests for bottles, cans or any other item not permitted into the facility.
• Directing patrons through the proper entrances and areas that allowed for public access.
• Preventing entrance to emergency exit doors and to all areas that are not public access.
• Asking and utilizing event supervisors and management staff for assistance whenever needed and reporting all suspicious behavior.
• Greet and provide direction and assistance to club and suite guests while protecting their limited access areas in the Events Center.
• Greet incoming guests and accommodate their needs and requests.
• Perform related duties and responsibilities as required.

Benefits

• 401(k) savings plan
• 401(k) matching
• OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees