Guest Services Team Member

Bolder Adventure Park • Grand Prairie, TX

8d • Onsite

About The Position

As a Guest Services Team Member at BOLDER ADVENTURE PARK, your primary purpose is to manage ticketing and park admission processes efficiently, ensuring a seamless and welcoming experience for all visitors.

Requirements

• High school diploma or equivalent
• Ability to read, write, and understand English
• Previous experience in a customer service role, preferably in a front desk or guest services capacity
• Experience working in a fast-paced environment
• Excellent communication skills
• Positive attitude and professional demeanor
• Ability to multitask effectively
• Strong problem-solving skills
• Proficiency in using computer systems and software for ticketing and admissions
• Ability to work collaboratively as part of a team

Responsibilities

• Serve as the first point of contact for customers, providing a friendly and professional welcome at the front desk.
• Handle ticketing and admission processes, ensuring accuracy and efficiency in all transactions.
• Communicate effectively with customers to address inquiries, provide information, and resolve any issues promptly.
• Maintain a positive attitude while multitasking in a fast-paced environment, ensuring customer satisfaction and smooth operations.
• Collaborate with team members to ensure a cohesive and supportive work environment, contributing to overall guest satisfaction.
• Uphold company standards and policies in all interactions, representing BOLDER ONE LLC with professionalism and courtesy.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED