Guest Services Team Member

Magic Springs Theme and Waterpark • Hot Springs, AR

3d • $11 • Onsite

About The Position

Looking for a fun summer job? Flexible schedules and tons of benefits! NO EXPERIENCE REQUIRED!

Requirements

• Must be at least 15 years old.
• Must possess oral and written communication skills and have the ability to communicate with guests and fellow Team Members effectively.
• Required to read and understand operation manuals.
• Guest service skills required due to the high level of Guest interaction.
• Be aware, attentive, and work well with others.
• Must be able to work in a variety of weather conditions.
• Energy and enthusiasm for long shifts.
• Available to work overtime if over 18 years of age.
• Available to work flexible hours including weekends and holidays.
• Attention to detail.

Responsibilities

• Sell items, process season passes, and admit guests into the park as outlined in the Standard Operating Procedures.
• Work within all areas of Guest Services to ensure a smooth guest arrival process.
• Ensure quick transactions, season pass processing, and guest arrival experience.
• Often act as an ambassador, assisting and directing guests as necessary.
• Offer direct assistance to guests with lost items, lost children, comments, and concerns.
• While cashiering, responsible for till bag throughout entire shift.
• Assist with guest questions, comments, and concerns.
• Other duties as assigned.

Benefits

• FREE team member season pass
• FREE bring-a-friend day tickets
• FREE and discounted admission to a network of parks/attractions nationwide
• Merchandise discounts
• Career development and leadership opportunities

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed