Rockbridge Alum Springs - Guest Services Specialist II - Challenge Course Supervisor

Young Life•Goshen, VA

About The Position

All camps share a common purpose: creating an environment where Young Life staff bring Christ to life by creatively presenting the complete gospel of Jesus Christ. Speaking clearly from the Scriptures, camp speakers introduce kids to the person of Christ, the nature of humanity, the work of Christ on the cross, the hope of the resurrection and the opportunity for reconciliation with God. Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position. Position Specifics This position will serve as the Challenge Course Supervisor (CCS) at Rockbridge. Primary responsibilities include hosting guest groups, management of the challenge course program, and housekeeping. The CCS will be responsible for safety, training, and supervision of all challenge course elements across camp. This position will also have oversight of the Rockbridge Wrangler program; recruiting, training, and communicating with weekend wranglers. As a member of the Rockbridge Guest Services team, this person will play an active role in the housekeeping program; including weekly camp turnovers in the school season, session to session turnovers in the summer, periodic deep cleaning, and other tasks as needed. About Rockbridge Located 25 minutes outside of Lexington, Virginia, Young Life’s Rockbridge is a property focused on hospitality, service, and glorifying God’s creation. Lexington is a growing small town with two private universities, a charming downtown, and short drives to larger cities like Charlottesville and Roanoke. Rockbridge offers a strong community both on and off camp, with the opportunity for a healthy work/life balance. As a staff, we strive to carry out our callings in a way that emphasizes teamwork and growing in intimacy with Christ. Notes: Young Life is a relational ministry. Staff must be able to convey a sense of Christ-like hospitality and concern for guests and staff. Responding to the unexpected needs of a guest in a prompt and professional manner is important. All staff members are expected to represent Young Life positively and professionally within the community and be able to work with and minister to the volunteer high school and college-age young people who attend our camp. "We the members of the Young Life mission – trustees, staff, instructors at Young Life schools and volunteers – join together in our affirmation of the following articles and our central purpose of proclaiming the Gospel of Jesus Christ and introducing adolescents everywhere to Jesus Christ and helping them grow in their faith."

Requirements

Demonstrate understanding of Young Life ministry, strategy and mission
Spiritual maturity
Self-starter who takes initiative
Ability to organize and prioritize tasks and manage time
Ability to communicate a sense of warmth, hospitality, and concern for all guests, vendors and staff
Physical ability to perform duties of Challenge Course Operator

Responsibilities

Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus.
Participate in opportunities for growing deeper in your relationship with Jesus
With direction from supervisor, develop an annual personal spiritual growth plan.
Facilitate devotionals with summer interns
Help build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community
Build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community.
Develop relationships with summer assigned staff and leadership of school season groups.
Foster healthy, cooperative relationships with other departments at camp.
Equip servant leaders who anticipate and respond to the needs of our guests, staff and vendors, through Christ-like service.
Demonstrate a posture of service that anticipates guest needs and responds with professionalism through intentional decisions and systems.
Serve as host routinely during the summer camping season.
Host school season groups with proactive communication, troubleshooting, program and ride support.
Communicate guest needs to the rest of the guest services team and other departments.
Manage with integrity the finances, people, buildings and equipment that have been entrusted to our ministry.
Manage with integrity the finances, people, buildings and equipment that have been entrusted to our ministry through the guest services department.
Develop and equip interns and volunteers to participate in comprehensive stewardship of the guest services department.
Execute special projects as directed by the Guest Services Coordinator.
Support a culture of safety for all guests, staff, volunteers and visitors at camp.
Maintain and care for supplies and equipment within areas of responsibility, including purchasing in a cost-effective manner.
Through a consistent and accountable evaluation process, we identify and provide opportunities for staff in continuing education, leadership development, career-pathing and cross-training.
Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities.
Train and supervise summer interns.
Identify and encourage candidates from Summer Staff and Intern group that have potential as future camp staff.
Standing on the platform of national standards and metrics we gladly prepare an environment that glorifies Jesus Christ.
Execute daily responsibilities with attention to the standards and metrics required for excellent camp operations in one or more of the following areas: program support, audio-visual systems, rides, challenge courses, waterfront, recreation or medical.
Pursue continual improvement in areas above of responsibility.
Participate in national training events related to the areas supervised, such as sound training or challenge course training as well as training PACE calls