Rockbridge Alum Springs - Guest Services Specialist II - Challenge Course Supervisor

Young Life•Goshen, VA

1d•Onsite

About The Position

If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub . Applying externally may delay your application and require you to resubmit internally. Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation , Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities. All camps share a common purpose: creating an environment where Young Life staff bring Christ to life by creatively presenting the complete gospel of Jesus Christ. Speaking clearly from the Scriptures, camp speakers introduce kids to the person of Christ, the nature of humanity, the work of Christ on the cross, the hope of the resurrection and the opportunity for reconciliation with God. Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position. Position Specifics This position will serve as the Challenge Course Supervisor (CCS) at Rockbridge. Primary responsibilities include hosting guest groups, management of the challenge course program, and housekeeping. The CCS will be responsible for safety, training, and supervision of all challenge course elements across camp. This position will also have oversight of the Rockbridge Wrangler program; recruiting, training, and communicating with weekend wranglers. As a member of the Rockbridge Guest Services team, this person will play an active role in the housekeeping program; including weekly camp turnovers in the school season, session to session turnovers in the summer, periodic deep cleaning, and other tasks as needed. About Rockbridge Located 25 minutes outside of Lexington, Virginia, Young Life’s Rockbridge is a property focused on hospitality, service, and glorifying God’s creation. Lexington is a growing small town with two private universities, a charming downtown, and short drives to larger cities like Charlottesville and Roanoke. Rockbridge offers a strong community both on and off camp, with the opportunity for a healthy work/life balance. As a staff, we strive to carry out our callings in a way that emphasizes teamwork and growing in intimacy with Christ. Notes: Young Life is a relational ministry. Staff must be able to convey a sense of Christ-like hospitality and concern for guests and staff. Responding to the unexpected needs of a guest in a prompt and professional manner is important. All staff members are expected to represent Young Life positively and professionally within the community and be able to work with and minister to the volunteer high school and college-age young people who attend our camp.

Requirements

Demonstrate understanding of Young Life ministry, strategy and mission
Spiritual maturity
Self-starter who takes initiative
Ability to organize and prioritize tasks and manage time
Ability to communicate a sense of warmth, hospitality, and concern for all guests, vendors and staff
Physical ability to perform duties of Challenge Course Operator

Responsibilities

Intentionally provide opportunities for staff to grow deeper in their relationship with Jesus.
Participate in opportunities for growing deeper in your relationship with Jesus
With direction from supervisor, develop an annual personal spiritual growth plan.
Facilitate devotionals with summer interns
Help build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community
Build relationships that reflect the character of God with guests, staff, vendors and neighbors to foster healthy community.
Develop relationships with summer assigned staff and leadership of school season groups.
Foster healthy, cooperative relationships with other departments at camp.
Equip servant leaders who anticipate and respond to the needs of our guests, staff and vendors, through Christ-like service.
Demonstrate a posture of service that anticipates guest needs and responds with professionalism through intentional decisions and systems.
Serve as host routinely during the summer camping season.
Host school season groups with proactive communication, troubleshooting, program and ride support.
Communicate guest needs to the rest of the guest services team and other departments.
Manage with integrity the finances, people, buildings and equipment that have been entrusted to our ministry through the guest services department.
Develop and equip interns and volunteers to participate in comprehensive stewardship of the guest services department.
Execute special projects as directed by the Guest Services Coordinator.
Support a culture of safety for all guests, staff, volunteers and visitors at camp.
Maintain and care for supplies and equipment within areas of responsibility, including purchasing in a cost-effective manner.
Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities.
Train and supervise summer interns.
Identify and encourage candidates from Summer Staff and Intern group that have potential as future camp staff.
Execute daily responsibilities with attention to the standards and metrics required for excellent camp operations in one or more of the following areas: program support, audio-visual systems, rides, challenge courses, waterfront, recreation or medical.
Pursue continual improvement in areas above of responsibility.
Hosting guest groups
Management of the challenge course program
Housekeeping
Responsible for safety, training, and supervision of all challenge course elements across camp.
Oversight of the Rockbridge Wrangler program; recruiting, training, and communicating with weekend wranglers.
Play an active role in the housekeeping program; including weekly camp turnovers in the school season, session to session turnovers in the summer, periodic deep cleaning, and other tasks as needed.