R Guest Services Representative

City of Englewood Colorado • Englewood, CO

8d • $15 - $23 • Onsite

About The Position

JOIN OUR TEAM AND MAKE A DIFFERENCE IN YOUR COMMUNITY!

Are you a people-person who thrives in a dynamic, friendly environment? Become
the face of Englewood’s Recreation Centers as a Guest Services Representative!
You'll be at the heart of community life, creating memorable experiences for
visitors while growing your skills in customer service and facility operations.

Requirements

• High school diploma or GED
• Basic knowledge of office software (Microsoft Word & Excel) and equipment
• Ability to lift 50 lbs and perform physical tasks like walking, standing, crouching, and kneeling for extended periods.
• First Aid, CPR, and AED certifications (or willingness to obtain shortly after hire)
• Previous experience in customer service, guest services, or cash handling

Responsibilities

• Welcome every visitor with a professional and friendly attitude, whether in person or over the phone.
• Provide tours of the facility and recommend memberships and multi-visit passes for purchase.
• Manage class registrations, sell tickets, and handle other transactions while following secure cash-handling practices.
• Answer questions about programs, events, and services offered by Englewood Parks and Recreation.
• Maintain a safe and clean environment by supervising activities, enforcing policies, and performing light custodial tasks when needed.
• Occasionally oversee the facility during after-hours operations and secure the building at closing.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees