Guest Services Coordinator
About The Position
The Guest Services Coordinator is responsible for creating memorable experiences for our guests while working with our Valet and Bell Services team This position requires a high level of energy and flexibility to work in a fast paced environment The Coordinator greets guests fulfills valet requests collects payments manages house car services and ensures accurate daily revenue posting from the Valet Desk Additionally the Coordinator manages bellman tasks efficiently delivers luggage to guest rooms organizes group deliveries and stores luggage in the Main Hotel Lobby
Requirements
- High School Diploma or equivalent
- 1 2 years of customer service experience
- Excellent verbal and written communication skills
- Strong organizational ability and computer proficiency
- Florida Drivers License
- Full schedule flexibility including weekends and holidays
Responsibilities
- Greet guests at the Valet Desk and fulfill valet requests
- Manage house car services
- Collect payments and ensure accurate daily revenue posting
- Manage bellman tasks and efficiently deliver luggage to guest rooms
- Organize and execute group deliveries
- Store luggage in the Main Hotel Lobby
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
