Guest Services Concierge - Temporary

Hillsboro Area Hospital IncHillsboro, IL
11h

About The Position

The Guest Services Concierge takes a proactive and welcoming approach in greeting and assisting patients and visitors in a prompt manner. This role provides directional assistance to those who are navigating the campus, offer wayfinding information, answer questions and actively contribute to an overall positive experience at the facility. This person will be responsible for walking and guiding patients and visitors to various areas of the facility as needed.

Requirements

  • Excellent verbal, communication and interpersonal skills.
  • Prior experience in hospitality or customer service preferred.
  • Ability to proactively seek out and identify persons in need of assistance.
  • Professional appearance and demeanor required.
  • Adhere to dress code provided.
  • High School Diploma or GED required.
  • A temporary day position lasting at least six months.
  • Shift times as early as 6A and late as 6P.

Nice To Haves

  • Prior experience in hospitality or customer service preferred.

Responsibilities

  • Greeting and assisting patients and visitors
  • Providing directional assistance
  • Offering wayfinding information
  • Answering questions
  • Walking and guiding patients and visitors

Benefits

  • Paid time off
  • 401(k) Plan
  • Community Benefit Hours
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