Guest Services Associate- Cannabis

Green Meadows Farms•Marlborough, MA

About The Position

Please indicate the overall job function and how this position interacts with other departments within Green Meadows. Guest Services Associate II works and manages POS stations to sell medical and recreational products as well as cover the medical desk.

Requirements

1+ years of customer facing experience in the Retail or Hospitality Industries.
Comfortable working with computers, preferably retail POS systems.
Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.

Nice To Haves

Ability to speak more than one language (preferably Spanish).
Foundational understanding of sales and upselling of products
MUST BE ABLE TO WORK NIGHTS AND WEEKENDS

Responsibilities

Independently advises customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis;
Correctly label cannabis products when asked of assistance from the retail vault
Educate customers on the safe use of their selected cannabis products;
Check customers' identification documents to verify that they are of legal age;
Process customers' payments using the dispensary / retail's POS system;
Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research;
Ensure the dispensary is clean and well-organized at all times;
Take inventory of cannabis products and ensure that the sales floor is adequately stocked.
Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.
May participate in closing activities for the inventory vault area
Ability to review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts
Engaging and supporting GMF’s marketing initiative