Guest Services Associate- Cannabis

Green Meadows Farms • Southbridge, MA

7d

About The Position

Guest Services Associate II works and manages POS stations to sell medical and recreational products as well as cover the medical desk.

Requirements

• 1+ years of customer facing experience in the Retail or Hospitality Industries.
• Comfortable working with computers, preferably retail POS systems.
• Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.
• Authorization to work in the United States, or the ability to obtain the same.
• Must obtain a State Agent Card.
• Must be a minimum of 21 years of age.
• Must be and remain compliant with all legal or company regulations for working in the industry.
• Must pass all required background checks.

Nice To Haves

• Ability to speak more than one language (preferably Spanish).
• Foundational understanding of sales and upselling of products

Responsibilities

• Independently advises customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis
• Correctly label cannabis products when asked of assistance from the retail vault
• Educate customers on the safe use of their selected cannabis products
• Check customers' identification documents to verify that they are of legal age
• Process customers' payments using the dispensary / retail's POS system
• Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research
• Ensure the dispensary is clean and well-organized at all times
• Take inventory of cannabis products and ensure that the sales floor is adequately stocked
• Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.
• May participate in closing activities for the inventory vault area
• Ability to review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts
• Engaging and supporting GMF’s marketing initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed