Guest Service Agent l Airlie Hotel and Conference Center |Warrenton, VA

PM Hotel Group • Warrenton, VA

33d

About The Position

Here are some of the tasks you'll be responsible for daily: Welcome and acknowledge all guests according to company standards Execute housekeeping requests like extra towels, toothpaste/brush, iron, hair dryer delivery, etc Execute maintenance requests like TV issues, battery replacement in a remote, assistance with HVAC Shuttle driver, that will include pick up/drop off of the mail, assistance with fire pits Anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation Develop and maintain positive working relationships with others, and support team to reach common goals Perform any job-related duties as assigned

Requirements

• Self- starting personality who is reliable
• Always maintain professional appearance
• Team player who is willing to help with other duties
• Ability to lift up to 50lbs
• Valid driver's license (required)

Responsibilities

• Welcome and acknowledge all guests according to company standards
• Execute housekeeping requests like extra towels, toothpaste/brush, iron, hair dryer delivery, etc
• Execute maintenance requests like TV issues, battery replacement in a remote, assistance with HVAC
• Shuttle driver, that will include pick up/drop off of the mail, assistance with fire pits
• Anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Develop and maintain positive working relationships with others, and support team to reach common goals
• Perform any job-related duties as assigned

Benefits

• hotel discounts
• F&B discounts
• the opportunity to be part of an anything-but-standard growing hotel company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees