Guest Room Attendant

Janko Hospitality • Galesburg, IL

10d

About The Position

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest.  The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company [https://de.hotelbusiness.com/?id=hotelbusiness_greenbook2023&page=40&url=https%3A%2F%2Fwww.mirabelsmagazinecentral.com%2Fdigitaledition%2Findex.html%3Fid%3Df85a0fc0-77da-43d7-b88a-925aec54d320&view=s]. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management.  With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

Requirements

• A strong commitment to cleanliness, attention to detail, and pride in maintaining high brand standards.
• The ability to work independently, prioritize tasks, and follow instructions efficiently.
• Flexibility to work weekends, holidays, rotating shifts.
• Strong customer service and communication skills with a professional and friendly demeanor.
• Ability to stand and walk throughout the workday with frequent bending, reaching, pushing, pulling, and lifting (typically up to 30 lbs., occasionally up to 40 lbs.).
• High School Diploma, GED, or equivalent work experience preferred.

Nice To Haves

• Previous housekeeping, hotel, or customer service experience preferred.

Responsibilities

• Clean and maintain guest rooms and public areas in accordance with hotel brand standards and company policies.
• Make beds, dust surfaces, vacuum carpets, clean bathrooms, and replenish guest amenities to ensure rooms are guest-ready.
• Sanitize restrooms, clean mirrors and fixtures, sweep, scrub, and mop floors, and polish furniture and equipment.
• Empty wastebaskets, remove trash, and transport waste to designated disposal areas.
• Maintain organized and fully stocked linen closets and housekeeping carts.
• Support room attendants with the delivery and collection of supplies, linens, and amenities on guest floors.
• Ensure cleanliness of all hotel facilities including hallways, stairwells, lobby, vending areas, fitness center, laundry room, break room, and public restrooms.
• Complete daily housekeeping tasks as required by management.
• Follow all key control procedures and maintain strict key security standards.
• Identify and report maintenance issues or safety concerns promptly to supervisors.
• Follow all safety guidelines, OSHA standards, and Bloodborne Pathogens regulations.
• Provide friendly, attentive, and courteous service to guests, contributing to overall guest satisfaction.
• Perform additional duties as assigned to support hotel operations and guest experience.

Benefits

• Competitive compensation package
• Full benefits package, including 401(k) with company match and paid time off
• Growth opportunities within a company focused on strategic acquisition and development
• Hotel discounts at locations worldwide

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED