Guest Room Attendant
About The Position
Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers, as directed. Maintains and cleans all equipment used throughout the course of a shift, as directed. Maintains proper documentation of all duties accomplished during a working shift, as directed. Reports all safety hazards or maintenance deficiencies for proper handling. Abides by all security measures. Greets all guests throughout shift with the proper salutation and pleasant expression. Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies. Performs all duties in a quiet and orderly manner. - Assists the house person with department projects, as needed.
Requirements
- High School Diploma or equivalent preferred, but not required.
- Six (6) months of previous cleaning experience preferred.
- Willingness to learn and follow direction.
- Ability to clean as directed at an acceptable performance rate.
- Ability to maintain a high level of confidentiality and professionalism.
- Must be able to operate equipment, including but not limited to vacuum cleaners, cleaning supplies, mop, and broom.
- Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards, or questions; if unable to speak or understand English, prior experience as a guest room attendant required.
Responsibilities
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel towers, as directed.
- Maintains and cleans all equipment used throughout the course of a shift, as directed.
- Maintains proper documentation of all duties accomplished during a working shift, as directed.
- Reports all safety hazards or maintenance deficiencies for proper handling.
- Abides by all security measures.
- Greets all guests throughout shift with the proper salutation and pleasant expression.
- Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies.
- Performs all duties in a quiet and orderly manner.
- Assists the house person with department projects, as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
